Customer Service Associate Fresher Job

Key responsibilities:

1. Resolve customer queries related to products and their usage
2. Provide telephonic and email support to users
3. Identify new vendors/partners for corporate gifting and seek cost estimates for negotiation
4. Provide implementation and project management support
5. Maintain a positive attitude and calmly respond to customers' complaints
6. Refer issues and questions to managers, if necessary

Requirements:

1. Highly ambitious, independent, and self-starter
2. Excellent communication skills
3. Positive and highly motivated & driven
4. Must have a can-do attitude
5. Must be tech-savvy

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