{"id":19657,"date":"2021-07-01T13:56:48","date_gmt":"2021-07-01T08:26:48","guid":{"rendered":"https:\/\/internshala.com\/blog\/?p=19657"},"modified":"2021-09-15T14:15:43","modified_gmt":"2021-09-15T08:45:43","slug":"common-hiring-challenges-and-how-to-overcome-them","status":"publish","type":"post","link":"https:\/\/internshala.com\/blog\/common-hiring-challenges-and-how-to-overcome-them\/","title":{"rendered":"The most common hiring challenges and how to overcome them"},"content":{"rendered":"<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19663 size-medium aligncenter\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Common-hiring-challenges-558x372.jpg\" alt=\"How to ov\" width=\"558\" height=\"372\" srcset=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Common-hiring-challenges-558x372.jpg 558w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Common-hiring-challenges-1024x683.jpg 1024w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Common-hiring-challenges-1536x1024.jpg 1536w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Common-hiring-challenges-2048x1365.jpg 2048w\" sizes=\"(max-width: 558px) 100vw, 558px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While each recruiter and the challenges that they face are unique, there are some hiring challenges which plague everyone. If we were to host a venting session for all recruiters, then here are the most common hiring challenges that are likely to come up:<\/span><\/p>\n<p style=\"text-align: justify;\"><b>1. Finding quality candidates\u00a0<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Although you may be receiving a large number of applications, most of them seem to be unqualified for the role. One-liners as cover letters? Plagiarised answers? Do not have the required skills?\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:\u00a0<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Use knockout questions\u00a0<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can introduce questions that will reduce the number of unqualified candidates early in the hiring process.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">They can be both subjective and objective. For example:<\/span><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">&#8211; Do you have 2 years of experience as a copywriter? (Yes\/No)<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">&#8211; What are your salary expectations?<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">&#8211; Please mention any relevant projects that you have worked on.<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><i><span style=\"font-weight: 400;\">&#8211; Would you be willing to relocate?<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This helps you in filtering any candidates who will certainly not fit the bill.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Create candidate personas<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Do you know who your ideal candidates are? And no, we don\u2019t mean that they have 5 years of copywriting experience with a 99.9% conversion rate.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This shouldn\u2019t just be limited to the skills they possess and what they bring to the table. While all of that is certainly important, you also need to know what motivates them and what are their interests. This will help you in creating <\/span><a href=\"https:\/\/internshala.com\/blog\/2021\/02\/how-to-write-a-job-description\/\"><span style=\"font-weight: 400;\">better job descriptions<\/span><\/a><span style=\"font-weight: 400;\"> and engaging passive candidates.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>III. Try out different sourcing channels<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Have you been using the same channels for sourcing since time immemorial? This could mean that your job posts are not being seen by relevant candidates. Consider exploring different channels such as social media, employee referral, Google for Jobs, and so on to increase the visibility of your job post.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>IV. Explore <\/b><a href=\"https:\/\/internshala.com\/blog\/2021\/02\/what-is-employer-branding\/\"><b>employer branding<\/b><\/a><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19662 size-large\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Employer-branding-at-Swiggy-1-1024x584.png\" alt=\"\" width=\"800\" height=\"456\" srcset=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Employer-branding-at-Swiggy-1-1024x584.png 1024w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Employer-branding-at-Swiggy-1-652x372.png 652w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Employer-branding-at-Swiggy-1.png 1346w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><b><i>Source<\/i><\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/careers.swiggy.com\/#\/\"><i><span style=\"font-weight: 400;\">Swiggy<\/span><\/i><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now that you have created a workplace that you are proud of, why not offer your prospective employees a glimpse into it? You can showcase your culture in the career pages, social media, and even job descriptions.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once people know how amazing your workplace is, they would be more willing to invest their time in the hiring process.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>V) Try <\/b><a href=\"https:\/\/internshala.com\/registration\/employer?utm_source=IS_Blog&amp;utm_medium=common-hiring-challenges-article\"><b>Fresher Jobs<\/b><\/a><b> on Internshala<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Our AI recommendation engine suggests candidates who would be the right fit for your job posting. You can then invite these candidates to apply for your job.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>2. Reducing time to hire\u00a0<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/services\/consulting\/workforce-of-the-future\/library\/hr-recruiting.html\"><span style=\"font-weight: 400;\">long time to hire can dissuade many candidates<\/span><\/a><span style=\"font-weight: 400;\"> from joining your organisation. Hence, this <\/span><b>recruitment challenge<\/b><span style=\"font-weight: 400;\"> should be a priority for any team.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Build a talent pipeline<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">At the most basic level, you should be actively networking with professionals in the same industry as your company. You can do this by attending events or asking someone in your network to introduce you.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Other than seeking potential candidates, you can have a form on your website that can be filled by candidates who may not be able to find a vacancy right now. You can add these candidates to your applicant database.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Audit your current process to identify bottlenecks<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Go through your hiring process step-by-step and review how long each step takes. For example, maybe the time between final interview and selection is long. Next, figure out if this is giving you quality candidates. In this case, you can think of ways to keep the candidates informed and engaged. If the current process is not yielding quality hires, think of ways to optimise this step.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>III. Create internal recruitment opportunities<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Perhaps you already have employees who would be a perfect fit for another position at your company. Therefore, you could advertise the current openings in the internal job board.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>3. Screening resumes<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A large number of applications can overwhelm your recruiting team. According to a study by Ladders, <\/span><a href=\"https:\/\/www.theladders.com\/career-advice\/why-do-recruiters-spend-only-7-4-seconds-on-resumes\"><span style=\"font-weight: 400;\">recruiters spend around 7.4 seconds on a resume<\/span><\/a><span style=\"font-weight: 400;\">. While some recruiters may have an eye for the right candidates, this duration may not always be enough and you may be missing out on good candidates.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Invest in an ATS<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">An ATS can help you automate certain tasks such as screening resumes. It can help you find resumes that contain keywords from job descriptions. This can leave recruiters with more time to review the resumes properly, which will help in finding a quality candidate sooner.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>4. Removing bias from recruiting<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One of the major hiring challenges that all companies struggle with is bias, both conscious and unconscious. Consequences of bias in recruiting include <\/span><a href=\"https:\/\/www.newindianexpress.com\/business\/2021\/feb\/02\/google-pays-usd-38-million-to-settle-complaint-onpay-hiring-bias-against-asians-women-2258417.html#:~:text=Home%20Business-,Google%20pays%20USD%203.8%20million%20to%20settle%20complaint%20on%20pay,denying%20it%20violated%20any%20laws.\"><span style=\"font-weight: 400;\">lawsuits<\/span><\/a><span style=\"font-weight: 400;\">, a lack of workplace diversity, and inability to resonate with your audience. So, how can you combat this?<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Write inclusive job descriptions<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Review your job description to ensure they are gender-neutral. For example, using \u2018they\u2019 instead of \u2018he\/she\u2019. Keep job titles and responsibilities inclusive as well. For instance, \u2018firefighter\u2019 instead of \u2018fireman\u2019.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Blind\/anonymous resume screenings<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A blind screening hides any information about a candidate that does not relate to their work experience and skills such as name, gender, age, education, and ethnicity.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Although this is not a foolproof method to remove bias from hiring, this could eliminate bias from preliminary stages of hiring.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>III. Conduct structured interviews and include diverse interviewers<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Structured interviews consist of the same questions for all candidates so that they can be evaluated fairly.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In addition to structured interviews, your interview panel can consist of employees from different backgrounds and departments. If you believe this could create an unnecessary strain on your employees, then you could make it voluntary. For example, Amazon allows its employees to volunteer to be a part of interviews. Each employee must complete a minimum set of interviews to be eligible for promotion.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>IV. Train the recruiting team<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can train your team to become aware of their bias and take steps to eliminate it. Since unconscious bias can be hard to detect, you can take the <\/span><a href=\"https:\/\/implicit.harvard.edu\/implicit\/takeatest.html\"><span style=\"font-weight: 400;\">Harvard Implicit Association Test<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>5. Creating a diverse workforce<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A diverse and inclusive workforce comes with a number of advantages such as more innovation, increase in revenue, and reduction in turnover. However, creating a diverse workforce has been a hiring challenge even for tech giants like Microsoft and Apple.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Proactively hire for diversity<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While stating that you are an equal opportunity employer is great, you could also take steps to actively hire from the community. This can include attending job fairs for the community,\u00a0 creating effective employee referral programs, and networking with professionals from diverse backgrounds.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once you have hired candidates, make sure that they have the tools to succeed at work. This can include mentorship programs and employee resource groups.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Make your communication gender-neutral<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Both your external and internal communication should reflect your inclusive culture. This includes using gender-neutral language in marketing campaigns, emails, job descriptions, and UX microcopies.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>III. Create a disabled-friendly workplace<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While this may seem a huge undertaking, it is actually pretty simple. Make minor changes such as giving the option to adjust heights of desks, making your website disabled-friendly, and having a quiet space.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These are a few steps that you can take to improve diversity at your workplace. To learn more on the subject, read <\/span><a href=\"https:\/\/internshala.com\/blog\/2021\/03\/diversity-and-inclusion-in-the-workplace\/\"><span style=\"font-weight: 400;\">Diversity and inclusion in the workplace: Creating a workplace where everyone belongs<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>6. High job offer rejection rate<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Although you may be finding the best candidates, you are unable to bring them onboard. In many cases, this could mean starting the recruitment cycle again which results in significant loss of time and lowers the morale of the team.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Reduce time to hire<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">One of the topmost reasons for <\/span><a href=\"https:\/\/internshala.com\/blog\/2021\/03\/how-to-make-a-job-offer\/\"><span style=\"font-weight: 400;\">job offer<\/span><\/a><span style=\"font-weight: 400;\"> rejection is the sheer amount of time it takes you to extend it. This could be because skilled candidates can be hard to find or the candidates may accept another offer because they weren\u2019t sure about getting an offer from your company.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So, optimising your time to hire is essential.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Provide a good candidate experience<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/internshala.com\/blog\/2021\/05\/what-is-candidate-experience-and-how-to-improve-it\/\"><span style=\"font-weight: 400;\">candidate experience<\/span><\/a><span style=\"font-weight: 400;\"> should be as good as your customer service. Think of your hiring process as a trailer to what awaits the candidates once they join the company.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Even a good compensation package can\u2019t make up for a bad candidate experience which will result in rejection.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So make sure that each hiring step leaves a good impression on the candidate.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>III. Offer a unique Employee Value Proposition (EVP)<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">An EVP refers to everything that your company can offer a candidate in exchange for their skills and time. An irresistible EVP consists of benefits that are genuinely helpful, strong company culture, learning and development opportunities, mentorship, and employee recognition.<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>7.<\/strong> <a href=\"https:\/\/internshala.com\/blog\/2021\/05\/what-is-talent-acquisition\/\"><b>Talent acquisition<\/b><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Acquiring talent that will elevate your business has become one of the topmost priorities for most organisations. However, the process is not without its fair share of roadblocks.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Build a talent pipeline<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Yes, you need this here as well.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When it comes to talent acquisition, you have to shift gears from reactive to proactive. Put your stellar networking skills to use by connecting with experts on social media, attending industry-related events, and keeping employees informed about the vacancies so that they can refer others.\u00a0 Add candidates who were a <\/span><a href=\"https:\/\/internshala.com\/blog\/2021\/02\/how-to-ask-culture-fit-interview-questions-to-hire-the-best-candidates\/\"><span style=\"font-weight: 400;\">good culture fit<\/span><\/a><span style=\"font-weight: 400;\"> but didn\u2019t make it through the interviews to your pipeline. Maybe there is another future role that can be perfect for them.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>2. Work on your employer brand<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Employer brand is also referred to as a \u2018talent\u2019 brand because of the role it plays in attracting talent. So, if you haven\u2019t been managing it actively, then you should start doing it now.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Other steps you can take include offering a unique EVP and ensuring a positive candidate experience.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>8. Improving candidate experience<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A good candidate experience is a great way to spread the word about your hiring process. However, candidate experience at most companies falls short of expectations and is one of the common <\/span><b>challenges of recruiting<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Ideas to overcome it:<\/b><\/p>\n<p style=\"text-align: justify;\"><b>I. Update all candidates on their application status<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Do you recall the feeling of an important message being left on read and never being responded to? Not knowing the status of your candidature can feel somewhat like that and even worse.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It is one of the topmost pet peeves of every candidate. So, make sure that you update candidates as soon as possible. This applies to each stage of the hiring process and every candidate.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0If you want to take it up a notch, offer feedback to candidates who made it to interviews and then got rejected.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>II. Create anonymous surveys to get feedback<\/b><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19658 size-large\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Hiring-process-at-Godrej-1024x579.png\" alt=\"\" width=\"800\" height=\"452\" srcset=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Hiring-process-at-Godrej-1024x579.png 1024w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Hiring-process-at-Godrej-658x372.png 658w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2021\/07\/Hiring-process-at-Godrej.png 1030w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><b><i>Source: <\/i><\/b><a href=\"https:\/\/www.godrej.com\/godrejandboyce\/gnb-careers\"><i><span style=\"font-weight: 400;\">Godrej<\/span><\/i><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Do you often wonder if you are on the right track with your hiring process? One way to take guesswork out of the process is by asking the candidates. To make the process comfortable for all candidates, send anonymous <\/span><a href=\"https:\/\/resources.workable.com\/candidate-experience-survey-questions\"><span style=\"font-weight: 400;\">surveys<\/span><\/a><span style=\"font-weight: 400;\">. This can give you excellent insights into what you are doing right and what can be improved.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Fresher Jobs on Internshala comes with a recommendation engine, in-built ATS, and social media sharing options. 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