{"id":30736,"date":"2026-10-19T09:57:00","date_gmt":"2026-10-19T04:27:00","guid":{"rendered":"https:\/\/internshala.com\/blog\/?p=30736"},"modified":"2026-10-22T20:07:50","modified_gmt":"2026-10-22T14:37:50","slug":"employer-customer-support-executive-job-description","status":"publish","type":"post","link":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/","title":{"rendered":"Customer Support Executive Job Description (with Free Template)"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2026\/10\/Customer-Support-Executive-Job-Description-1024x427.png\" alt=\"Customer Support Executive Job Description\" class=\"wp-image-30738\" srcset=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2026\/10\/Customer-Support-Executive-Job-Description-1024x427.png 1024w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2026\/10\/Customer-Support-Executive-Job-Description-672x280.png 672w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2026\/10\/Customer-Support-Executive-Job-Description.png 1199w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-pale-cyan-blue-background-color has-background\"><tbody><tr><td><strong>Summary: <\/strong>A customer support executive job description covers role-specific duties, essential competencies, experience levels, and salary expectations. From entry-level hiring to senior roles, clear requirements help recruiters assess applicants against business needs. Structured responsibilities, measurable performance indicators, and practical evaluation methods also support consistent candidate screening and informed recruitment decisions.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>A customer support team can shape how people remember a business, whether they receive quick answers or help with a difficult issue. That makes hiring the right person an important decision for any company. However, attracting suitable candidates starts with a job description that clearly explains the role, expectations, and skills required. A vague posting can confuse applicants, while a detailed one helps them see whether they are a good fit. The right wording can also save recruiters time during screening. In this blog, we will show you how to write a strong customer support executive job description.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Who_is_a_Customer_Support_Executive\" >Who is a Customer Support Executive?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Customer_Support_Executive_Job_Description_Template\" >Customer Support Executive Job Description Template<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Customer_Support_Executive_Job_Description_Sample\" >Customer Support Executive Job Description Sample\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Customer_Support_Executive_Job_Profile_Description_Key_Elements_to_Include\" >Customer Support Executive Job Profile Description: Key Elements to Include<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Cost_of_Hiring_a_Customer_Support_Executive\" >Cost of Hiring a Customer Support Executive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Tips_on_How_to_Hire_a_Customer_Support_Executive\" >Tips on How to Hire a Customer Support Executive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#FAQs\" >FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who_is_a_Customer_Support_Executive\"><\/span>Who is a Customer Support Executive?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A customer support executive helps customers with questions, complaints, and concerns about a company&#8217;s products or services. They communicate by phone, email, live chat, or social media to provide solutions and resolve issues.&nbsp;<\/p>\n\n\n\n<p>Their role includes sharing product information, troubleshooting problems, maintaining customer records, and coordinating with other teams. Strong communication, patience, and problem-solving skills help them provide effective support and maintain positive customer relationships.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_Support_Executive_Job_Description_Template\"><\/span>Customer Support Executive Job Description Template<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A JD for a customer support executive should clearly outline the role, daily responsibilities, required skills, and employment terms. Use the following customisable template to create a job posting that helps candidates understand the position and application requirements.<\/p>\n\n\n\n<!-- Job Description Template Builder: paste this whole file into a WordPress \"Custom HTML\" block.\n     The template is filled in from the post the builder is placed in; there are no built-in job templates.\n       Job title: the post's main heading (\"Python Developer Job Description: ...\" or \"Job Description for a Telecaller\").\n       Responsibilities, skills \/ qualifications, role overview and benefits: the post's sample job description (the section\n       under an H2 containing \"sample\", \"template\" or \"example\") first, then matching sections anywhere in the article.\n       Anything not found is left as a [placeholder]. Intern posts get internship details and intern benefits.\n       To choose exactly which blocks are used, add a CSS class in WordPress (block settings > Advanced > Additional CSS class):\n       jd-title, jd-summary, jd-responsibilities, jd-qualifications, jd-benefits.\n     data-role=\"blank\" ignores the post and opens with placeholders only (leave it as \"auto\" otherwise).\n     data-design sets the template style a post opens with: classic, modern (Bold header), simple or sidebar.\n     data-cta-url is where the \"Post this job\" link goes. The builder adds tracking tags to it automatically:\n     utm_source=is_blog, utm_medium=jd_builder, utm_campaign=(the post's URL slug), utm_content=(the job title read from the post). 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.cwjd-cta:hover{background:#dcedf9;color:#1d1d1b;text-decoration:none}\n#cwjd .cwjd-cta:focus-visible{outline:2px solid #006bb0;outline-offset:2px}\n#cwjd .cwjd-cta.cwjd-cta-hot{background:#0077c2;border-color:#0077c2;color:#ffffff}\n#cwjd .cwjd-cta.cwjd-cta-hot strong,#cwjd .cwjd-cta.cwjd-cta-hot svg{color:#ffffff}\n#cwjd .cwjd-cta.cwjd-cta-hot:hover{background:#006bb0;color:#ffffff}\n#cwjd.cwjd-expanded .cwjd-cta{max-width:560px;margin-left:auto;margin-right:auto}\n#cwjd .cwjd-stage{position:relative;overflow:hidden;margin:0 auto;max-width:100%;border-radius:10px;box-shadow:0 1px 3px rgba(0,0,0,.12),0 8px 28px rgba(0,0,0,.08);background:#f6f4ef}\n#cwjd .cwjd-scale{position:absolute;top:0;left:0;width:1080px;transform-origin:0 0}\n#cwjd [hidden]{display:none !important}\n#cwjd:not([data-live]) .cwjd-app{display:none}\n#cwjd .cwjd-boot{margin:0;padding:16px 18px;border:1px dashed var(--ui-line);border-radius:12px;background:var(--ui-soft);color:var(--ui-muted);font-size:15px}\n#cwjd .cwjd-boot.cwjd-boot-err{border:1px solid #a1260d;color:#a1260d;background:#fff6f3;font-weight:600}\n\/* ---------- the job description sheet (what gets downloaded) ---------- *\/\n#cwjd .cwjd-scale{--cw-accent:#0f5e5a;--cw-on:#ffffff;--cw-head:#0f5e5a;--cw-display:'Fraunces',Georgia,'Times New Roman',serif;--cw-body:'DM Sans','Helvetica Neue',Helvetica,Arial,sans-serif}\n#cwjd .cwjd-scale[data-font=sans]{--cw-display:'DM Sans','Helvetica Neue',Helvetica,Arial,sans-serif}\n#cwjd .cwjd-sheet{width:1080px;min-height:1400px;box-sizing:border-box;background:#ffffff;color:#1d1d1b;font-family:var(--cw-body);font-size:17px;line-height:1.55;text-align:left;margin:0}\n#cwjd .cwjd-sheet *{margin:0;padding:0;border:0;background:none;text-transform:none;letter-spacing:normal;font-family:inherit;color:inherit;box-shadow:none}\n#cwjd .cwjd-sheet *::before,#cwjd .cwjd-sheet *::after{content:none}\n#cwjd .cwjd-sheet .cw-logo{display:block;max-height:56px;max-width:200px;width:auto;height:auto;object-fit:contain}\n#cwjd .cwjd-sheet .cw-p{white-space:pre-line;overflow-wrap:anywhere}\n#cwjd .cwjd-sheet .cw-list{display:flex;flex-direction:column;gap:10px;min-width:0}\n#cwjd .cwjd-sheet .cw-li{display:flex;gap:12px;align-items:flex-start;line-height:25px;overflow-wrap:anywhere}\n#cwjd .cwjd-sheet .cw-dotbox{flex:none;display:flex;align-items:center;height:25px}\n#cwjd .cwjd-sheet .cw-dot{display:block;width:7px;height:7px;border-radius:50%;background:var(--cw-accent)}\n#cwjd .cwjd-sheet .cw-ph{opacity:.45}\n\/* design 1: Classic *\/\n#cwjd .cw-classic{padding:72px 72px 0 72px;display:flex;flex-direction:column;gap:40px;background:#f6f4ef}\n#cwjd .cw-classic .cw-top{display:flex;flex-direction:column;gap:14px;padding-bottom:36px;border-bottom:2px solid #1d1d1b}\n#cwjd .cw-classic .cw-brandrow{display:flex;justify-content:space-between;align-items:center;gap:24px}\n#cwjd .cw-classic .cw-brand{display:flex;align-items:center;gap:16px;min-width:0}\n#cwjd .cw-classic .cw-company{font-size:18px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;line-height:1.3}\n#cwjd .cw-classic .cw-badge{flex:none;display:flex;align-items:center;height:42px;font-size:16px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;white-space:nowrap;color:var(--cw-on);background:var(--cw-accent);padding:0 18px;border-radius:999px;line-height:42px}\n#cwjd .cw-classic .cw-title{margin-top:12px;font-family:var(--cw-display);font-weight:700;font-size:92px;line-height:1.02;letter-spacing:-.02em;overflow-wrap:anywhere}\n#cwjd .cwjd-scale[data-font=sans] .cw-classic .cw-title{letter-spacing:-.03em}\n#cwjd .cw-classic .cw-details{font-size:20px;color:#4a4944}\n#cwjd .cw-classic .cw-h{font-family:var(--cw-display);font-weight:500;font-size:30px;line-height:1.2;color:var(--cw-head)}\n#cwjd .cwjd-scale[data-font=sans] .cw-classic .cw-h{font-weight:700;font-size:28px}\n#cwjd .cw-classic .cw-sec{display:flex;flex-direction:column;gap:14px;min-width:0}\n#cwjd .cw-classic .cw-row{display:grid;grid-template-columns:1fr 1fr;gap:48px}\n#cwjd .cw-classic .cw-row.cw-single{grid-template-columns:1fr}\n#cwjd .cw-classic .cw-row.cw-qb{grid-template-columns:1.4fr 1fr}\n#cwjd .cw-classic .cw-row.cw-qb.cw-single{grid-template-columns:1fr}\n#cwjd .cw-classic .cw-card{background:#ffffff;border:1px solid #d9d5cb;border-radius:16px;padding:32px;align-self:start}\n#cwjd .cw-classic .cw-foot{margin:auto -72px 0 -72px;background:var(--cw-accent);color:var(--cw-on);padding:44px 72px;display:flex;justify-content:space-between;align-items:center;gap:32px}\n#cwjd .cw-classic .cw-foot-l{display:flex;flex-direction:column;gap:6px;min-width:0}\n#cwjd .cw-classic .cw-foot-h{font-family:var(--cw-display);font-weight:700;font-size:34px;line-height:1.2}\n#cwjd .cw-classic .cw-foot-t{font-size:18px}\n#cwjd .cw-classic .cw-contact{flex:none;max-width:520px;font-size:24px;font-weight:700;border:2px solid var(--cw-on);border-radius:999px;padding:14px 28px;overflow-wrap:anywhere;text-align:center;line-height:1.3}\n\/* design 2: Bold header *\/\n#cwjd .cw-modern{display:flex;flex-direction:column}\n#cwjd .cw-modern .m-head{background:var(--cw-accent);color:var(--cw-on);padding:60px 72px 56px 72px;display:flex;flex-direction:column;gap:16px}\n#cwjd .cw-modern .m-brandrow{display:flex;justify-content:space-between;align-items:center;gap:24px}\n#cwjd .cw-modern .m-brand{display:flex;align-items:center;gap:16px;min-width:0}\n#cwjd .cw-modern .m-brand .cw-logo{background:#ffffff;padding:8px 12px;border-radius:10px;box-sizing:content-box}\n#cwjd .cw-modern .m-company{font-size:18px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;line-height:1.3}\n#cwjd .cw-modern .m-badge{flex:none;display:flex;align-items:center;height:40px;padding:0 18px;border:2px solid var(--cw-on);border-radius:999px;font-size:15px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;white-space:nowrap;line-height:36px}\n#cwjd .cw-modern .m-title{margin-top:22px;font-family:var(--cw-display);font-weight:700;font-size:84px;line-height:1.04;letter-spacing:-.02em;overflow-wrap:anywhere}\n#cwjd .cw-modern .m-details{font-size:20px;opacity:.9}\n#cwjd .cw-modern .m-body{flex:1;display:grid;grid-template-columns:1.55fr 1fr;gap:56px;padding:52px 72px 64px 72px;align-items:start}\n#cwjd .cw-modern .m-main,#cwjd .cw-modern .m-side{display:flex;flex-direction:column;gap:36px;min-width:0}\n#cwjd .cw-modern .m-sec{display:flex;flex-direction:column;gap:14px;min-width:0}\n#cwjd .cw-modern .m-h{font-size:15px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--cw-head);line-height:1.3;padding-bottom:10px;border-bottom:2px solid var(--cw-accent)}\n#cwjd .cw-modern .m-card{display:flex;flex-direction:column;gap:14px;background:#f3f2ee;border-radius:14px;padding:26px}\n#cwjd .cw-modern .m-card .m-h{border-bottom:0;padding-bottom:0}\n#cwjd .cw-modern .m-apply{display:flex;flex-direction:column;gap:8px;border:2px solid var(--cw-accent);border-radius:14px;padding:26px}\n#cwjd .cw-modern .m-apply-h{font-family:var(--cw-display);font-weight:700;font-size:26px;line-height:1.2}\n#cwjd .cw-modern .m-apply-t{font-size:16px}\n#cwjd .cw-modern .m-contact{font-size:19px;font-weight:700;color:var(--cw-head);overflow-wrap:anywhere}\n\/* design 3: Simple *\/\n#cwjd .cw-simple{padding:84px 88px 76px 88px;display:flex;flex-direction:column;gap:30px}\n#cwjd .cw-simple .n-top{display:flex;flex-direction:column;gap:14px;padding-bottom:10px}\n#cwjd .cw-simple .n-brand{display:flex;align-items:center;gap:14px}\n#cwjd .cw-simple .n-company{font-size:17px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--cw-head);line-height:1.3}\n#cwjd .cw-simple .n-badge{margin-left:auto;flex:none;font-size:14px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#5c5a54;white-space:nowrap}\n#cwjd .cw-simple .n-title{margin-top:20px;font-family:var(--cw-display);font-weight:700;font-size:72px;line-height:1.05;letter-spacing:-.02em;overflow-wrap:anywhere}\n#cwjd .cw-simple .n-details{font-size:20px;color:#4a4944}\n#cwjd .cw-simple .n-sec{display:grid;grid-template-columns:210px 1fr;gap:36px;padding-top:28px;border-top:1px solid #d3d1c9}\n#cwjd .cw-simple .n-h{font-size:15px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--cw-head);line-height:1.5;padding-top:2px}\n#cwjd .cw-simple .n-apply{margin-top:auto;padding-top:28px;border-top:2px solid var(--cw-accent);display:flex;flex-direction:column;gap:6px}\n#cwjd .cw-simple .n-apply-h{font-family:var(--cw-display);font-weight:700;font-size:26px;line-height:1.2}\n#cwjd .cw-simple .n-apply-row{display:flex;flex-wrap:wrap;gap:4px 10px;font-size:18px}\n#cwjd .cw-simple .n-contact{font-weight:700;color:var(--cw-head);overflow-wrap:anywhere}\n\/* design 4: Sidebar *\/\n#cwjd .cw-sidebar{display:flex;flex-direction:row;align-items:stretch}\n#cwjd .cw-sidebar .s-side{flex:none;width:350px;box-sizing:border-box;background:var(--cw-accent);color:var(--cw-on);padding:64px 40px 56px 40px;display:flex;flex-direction:column;gap:34px}\n#cwjd .cw-sidebar .s-side .cw-dot{background:var(--cw-on)}\n#cwjd .cw-sidebar .s-brand{display:flex;flex-direction:column;align-items:flex-start;gap:16px}\n#cwjd .cw-sidebar .s-brand .cw-logo{background:#ffffff;padding:8px 12px;border-radius:10px;box-sizing:content-box}\n#cwjd .cw-sidebar .s-company{font-size:19px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;line-height:1.3;overflow-wrap:anywhere}\n#cwjd .cw-sidebar .s-badge{align-self:flex-start;display:flex;align-items:center;height:38px;padding:0 16px;border:2px solid var(--cw-on);border-radius:999px;font-size:14px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;white-space:nowrap;line-height:34px}\n#cwjd .cw-sidebar .s-sec{display:flex;flex-direction:column;gap:12px;font-size:16px;line-height:1.55}\n#cwjd .cw-sidebar .s-h{font-size:14px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;opacity:.85}\n#cwjd .cw-sidebar .s-apply{margin-top:auto;display:flex;flex-direction:column;gap:8px;padding-top:28px;border-top:1px solid var(--cw-on)}\n#cwjd .cw-sidebar .s-apply-h{font-family:var(--cw-display);font-weight:700;font-size:24px;line-height:1.2}\n#cwjd .cw-sidebar .s-apply-t{font-size:15px}\n#cwjd .cw-sidebar .s-contact{font-size:17px;font-weight:700;overflow-wrap:anywhere}\n#cwjd .cw-sidebar .s-main{flex:1;min-width:0;padding:64px 64px 64px 56px;display:flex;flex-direction:column;gap:34px}\n#cwjd .cw-sidebar .s-headline{display:flex;flex-direction:column;gap:14px;padding-bottom:30px;border-bottom:2px solid #1d1d1b}\n#cwjd .cw-sidebar .s-title{font-family:var(--cw-display);font-weight:700;font-size:72px;line-height:1.05;letter-spacing:-.02em;overflow-wrap:anywhere}\n#cwjd .cw-sidebar .s-details{font-size:20px;color:#4a4944}\n#cwjd .cw-sidebar .s-msec{display:flex;flex-direction:column;gap:14px}\n#cwjd .cw-sidebar .s-mh{font-family:var(--cw-display);font-weight:500;font-size:28px;line-height:1.2;color:var(--cw-head)}\n#cwjd .cwjd-scale[data-font=sans] .cw-sidebar .s-mh{font-weight:700;font-size:26px}\n<\/style>\n<p class=\"cwjd-boot\">Loading the job description builder\u2026 If this message doesn&#8217;t go away, scripts are being blocked or removed on this page.<\/p>\n<script>\n(function () {\n  var s = document.currentScript, r = (s && s.closest) ? s.closest('.cwjd') : null;\n  if (!r) return;\n  var b = r.querySelector('.cwjd-boot'), err = '';\n  if (b) b.textContent = 'Loading the job description builder\u2026';\n  function onErr(e) {\n    var m = (e && e.message) || '';\n    if (!err && \/SyntaxError\/i.test(m) && (!e.filename || e.filename.split('#')[0] === location.href.split('#')[0])) err = m + (e.lineno ? ' (line ' + e.lineno + ')' : '');\n  }\n  window.addEventListener('error', onErr);\n  function check() {\n    window.removeEventListener('error', onErr);\n    if (!b || r.getAttribute('data-live') || \/cwjd-boot-err\/.test(b.className)) return;\n    b.className = 'cwjd-boot cwjd-boot-err';\n    b.textContent = err ? \"The job description builder's code was changed or cut off when it was saved, so it can't run. Browser error: \" + err\n      : \"The job description builder's main code didn't run on this page. It may have been removed, cut off while pasting, or delayed by a speed plugin.\";\n  }\n  if (document.readyState === 'complete') setTimeout(check, 2500);\n  else window.addEventListener('load', function () { setTimeout(check, 2500); });\n})();\n<\/script>\n<div class=\"cwjd-app\">\n<div class=\"cwjd-form\">\n<div class=\"cwjd-formhead\">\n<div class=\"cwjd-formtitle\">Customize your job description<\/div>\n<p class=\"cwjd-hint\">The job title, responsibilities and skills are filled in from this article. Edit any field and the preview updates as you type. Everything stays in your browser, nothing is uploaded.<\/p>\n<a class=\"cwjd-jump\" href=\"#cwjd-previewcol\">Jump to preview and download<\/a>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Template<\/div>\n<label class=\"cwjd-field\">Template style <small>Changes the look only. Your text stays the same.<\/small><select id=\"cwjd-design\"><option value=\"classic\">Classic<\/option><option value=\"modern\">Bold header<\/option><option value=\"simple\">Simple<\/option><option value=\"sidebar\">Sidebar<\/option><\/select><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Company &amp; branding<\/div>\n<label class=\"cwjd-field\">Company name<input type=\"text\" data-field=\"companyName\" autocomplete=\"organization\" placeholder=\"Your company name\"><\/label>\n<div class=\"cwjd-field\"><label for=\"cwjd-logo\">Logo <small>(optional, PNG, JPG, WebP or SVG)<\/small><\/label>\n<div class=\"cwjd-logorow\"><input type=\"file\" id=\"cwjd-logo\" accept=\"image\/png,image\/jpeg,image\/webp,image\/svg+xml\"><button type=\"button\" class=\"cwjd-btn cwjd-btn-small\" id=\"cwjd-logo-remove\" hidden>Remove logo<\/button><\/div><\/div>\n<label class=\"cwjd-field\">Tag text <small>Leave empty to hide it<\/small><input type=\"text\" data-field=\"badge\"><\/label>\n<div class=\"cwjd-field\"><span id=\"cwjd-color-label\">Brand color<\/span>\n<div class=\"cwjd-swatches\" role=\"group\" aria-labelledby=\"cwjd-color-label\">\n<button type=\"button\" class=\"cwjd-swatch\" data-color=\"#0f5e5a\" style=\"background:#0f5e5a\" aria-label=\"Teal\"><\/button>\n<button type=\"button\" class=\"cwjd-swatch\" data-color=\"#23408e\" style=\"background:#23408e\" aria-label=\"Blue\"><\/button>\n<button type=\"button\" class=\"cwjd-swatch\" data-color=\"#6d2b5e\" style=\"background:#6d2b5e\" aria-label=\"Plum\"><\/button>\n<button type=\"button\" class=\"cwjd-swatch\" data-color=\"#a23b12\" style=\"background:#a23b12\" aria-label=\"Rust\"><\/button>\n<button type=\"button\" class=\"cwjd-swatch\" data-color=\"#2f2f2f\" style=\"background:#2f2f2f\" aria-label=\"Charcoal\"><\/button>\n<label class=\"cwjd-colorwrap\">Custom <input type=\"color\" id=\"cwjd-color\" value=\"#0f5e5a\"><\/label>\n<\/div><\/div>\n<label class=\"cwjd-field\">Heading style<select data-field=\"font\"><option value=\"serif\">Classic serif<\/option><option value=\"sans\">Modern sans<\/option><\/select><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Job basics<\/div>\n<label class=\"cwjd-field\">Job title<input type=\"text\" data-field=\"jobTitle\"><\/label>\n<label class=\"cwjd-field\">Details line <small>e.g. job type, location, experience<\/small><input type=\"text\" data-field=\"details\"><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">About the company<\/div>\n<label class=\"cwjd-field\">Section heading<input type=\"text\" data-field=\"aboutHeading\"><\/label>\n<label class=\"cwjd-field\">Text <small>Leave empty to hide this section<\/small><textarea data-field=\"aboutText\"><\/textarea><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">About the role<\/div>\n<label class=\"cwjd-field\">Section heading<input type=\"text\" data-field=\"roleHeading\"><\/label>\n<label class=\"cwjd-field\">Text <small>Leave empty to hide this section<\/small><textarea data-field=\"roleText\"><\/textarea><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Responsibilities<\/div>\n<label class=\"cwjd-field\">Section heading<input type=\"text\" data-field=\"respHeading\"><\/label>\n<label class=\"cwjd-field\">One per line <small>Long lists split into two columns automatically<\/small><textarea class=\"cwjd-tall\" data-field=\"respList\"><\/textarea><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Qualifications<\/div>\n<label class=\"cwjd-field\">Section heading<input type=\"text\" data-field=\"qualHeading\"><\/label>\n<label class=\"cwjd-field\">One per line<textarea class=\"cwjd-tall\" data-field=\"qualList\"><\/textarea><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">Benefits<\/div>\n<label class=\"cwjd-field\">Section heading<input type=\"text\" data-field=\"benHeading\"><\/label>\n<label class=\"cwjd-field\">One per line <small>Leave empty to hide this section<\/small><textarea data-field=\"benList\"><\/textarea><\/label>\n<\/div>\n<div class=\"cwjd-group\">\n<div class=\"cwjd-gtitle\">How to apply<\/div>\n<label class=\"cwjd-field\">Heading<input type=\"text\" data-field=\"applyHeading\"><\/label>\n<label class=\"cwjd-field\">Short line<input type=\"text\" data-field=\"applyText\"><\/label>\n<label class=\"cwjd-field\">Email or link<input type=\"text\" data-field=\"applyContact\" placeholder=\"e.g. careers@yourcompany.com\"><\/label>\n<\/div>\n<div class=\"cwjd-formfoot\">\n<button type=\"button\" class=\"cwjd-btn cwjd-btn-small\" id=\"cwjd-reset\">Reset template<\/button>\n<button type=\"button\" class=\"cwjd-btn cwjd-btn-small\" id=\"cwjd-clear\">Clear all fields<\/button>\n<\/div>\n<\/div>\n<div class=\"cwjd-previewcol\" id=\"cwjd-previewcol\">\n<div class=\"cwjd-actions\">\n<label class=\"cwjd-fmt\"><span class=\"cwjd-sr\">Download format<\/span><select id=\"cwjd-format\" class=\"cwjd-select\"><option value=\"pdf\">PDF<\/option><option value=\"docx\">Word (.docx)<\/option><option value=\"png\">PNG image<\/option><\/select><\/label>\n<button type=\"button\" class=\"cwjd-btn cwjd-btn-primary\" id=\"cwjd-download\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3v12\"\/><path d=\"m7 10 5 5 5-5\"\/><path d=\"M5 21h14\"\/><\/svg>Download<\/button>\n<button type=\"button\" class=\"cwjd-btn\" id=\"cwjd-zoom\" aria-expanded=\"false\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M15 3h6v6\"\/><path d=\"M9 21H3v-6\"\/><path d=\"M21 3l-7 7\"\/><path d=\"M3 21l7-7\"\/><\/svg><span id=\"cwjd-zoom-label\">Enlarge<\/span><\/button>\n<\/div>\n<a class=\"cwjd-cta\" id=\"cwjd-cta\" href=\"https:\/\/internshala.com\/hire-talent?utm_source=is_blog&amp;utm_medium=jd_builder\" target=\"_blank\" rel=\"noopener\"><span><span id=\"cwjd-cta-lead\">Hiring for this role?<\/span> <strong id=\"cwjd-cta-strong\">Post this job for free<\/strong><\/span><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m13 6 6 6-6 6\"\/><\/svg><\/a>\n<p class=\"cwjd-status\" id=\"cwjd-status\" role=\"status\" aria-live=\"polite\"><\/p>\n<div class=\"cwjd-stage\" id=\"cwjd-stage\">\n<div class=\"cwjd-scale\" id=\"cwjd-scale\" data-font=\"serif\">\n<div class=\"cwjd-sheet cw-classic\" data-design=\"classic\">\n<div class=\"cw-top\">\n<div class=\"cw-brandrow\">\n<div class=\"cw-brand\"><img class=\"cw-logo\" alt=\"\" hidden><div class=\"cw-company\" data-out=\"companyName\" data-ph=\"[Company name]\"><\/div><\/div>\n<div class=\"cw-badge\" data-out=\"badge\" data-hide-empty=\"badge\"><\/div>\n<\/div>\n<div class=\"cw-title\" data-out=\"jobTitle\" data-ph=\"[Job title]\"><\/div>\n<div class=\"cw-details\" data-out=\"details\" data-hide-empty=\"details\"><\/div>\n<\/div>\n<div class=\"cw-row\" data-pair=\"aboutText roleText\">\n<div class=\"cw-sec\" data-hide-empty=\"aboutText\"><div class=\"cw-h\" data-out=\"aboutHeading\"><\/div><div class=\"cw-p\" data-out=\"aboutText\"><\/div><\/div>\n<div class=\"cw-sec\" data-hide-empty=\"roleText\"><div class=\"cw-h\" data-out=\"roleHeading\"><\/div><div class=\"cw-p\" data-out=\"roleText\"><\/div><\/div>\n<\/div>\n<div class=\"cw-sec\" data-hide-empty=\"respList\"><div class=\"cw-h\" data-out=\"respHeading\"><\/div>\n<div class=\"cw-row\" data-two=\"respList\"><div class=\"cw-list\" data-list=\"respList\" data-half=\"a\"><\/div><div class=\"cw-list\" data-list=\"respList\" data-half=\"b\"><\/div><\/div>\n<\/div>\n<div class=\"cw-row cw-qb\" data-pair=\"qualList benList\">\n<div class=\"cw-sec\" data-hide-empty=\"qualList\"><div class=\"cw-h\" data-out=\"qualHeading\"><\/div><div class=\"cw-list\" data-list=\"qualList\"><\/div><\/div>\n<div class=\"cw-sec cw-card\" data-hide-empty=\"benList\"><div class=\"cw-h\" data-out=\"benHeading\"><\/div><div class=\"cw-list\" data-list=\"benList\"><\/div><\/div>\n<\/div>\n<div class=\"cw-foot\">\n<div class=\"cw-foot-l\"><div class=\"cw-foot-h\" data-out=\"applyHeading\"><\/div><div class=\"cw-foot-t\" data-out=\"applyText\"><\/div><\/div>\n<div class=\"cw-contact\" data-out=\"applyContact\" data-ph=\"[Your email or job link]\"><\/div>\n<\/div>\n<\/div>\n<div class=\"cwjd-sheet cw-modern\" data-design=\"modern\" hidden>\n<div class=\"m-head\">\n<div class=\"m-brandrow\">\n<div class=\"m-brand\"><img class=\"cw-logo\" alt=\"\" hidden><div class=\"m-company\" data-out=\"companyName\" data-ph=\"[Company name]\"><\/div><\/div>\n<div class=\"m-badge\" data-out=\"badge\" data-hide-empty=\"badge\"><\/div>\n<\/div>\n<div class=\"m-title\" data-out=\"jobTitle\" data-ph=\"[Job title]\"><\/div>\n<div class=\"m-details\" data-out=\"details\" data-hide-empty=\"details\"><\/div>\n<\/div>\n<div class=\"m-body\">\n<div class=\"m-main\">\n<div class=\"m-sec\" data-hide-empty=\"roleText\"><div class=\"m-h\" data-out=\"roleHeading\"><\/div><div class=\"cw-p\" data-out=\"roleText\"><\/div><\/div>\n<div class=\"m-sec\" data-hide-empty=\"respList\"><div class=\"m-h\" data-out=\"respHeading\"><\/div><div class=\"cw-list\" data-list=\"respList\"><\/div><\/div>\n<div class=\"m-sec\" data-hide-empty=\"qualList\"><div class=\"m-h\" data-out=\"qualHeading\"><\/div><div class=\"cw-list\" data-list=\"qualList\"><\/div><\/div>\n<\/div>\n<div class=\"m-side\">\n<div class=\"m-sec\" data-hide-empty=\"aboutText\"><div class=\"m-h\" data-out=\"aboutHeading\"><\/div><div class=\"cw-p\" data-out=\"aboutText\"><\/div><\/div>\n<div class=\"m-card\" data-hide-empty=\"benList\"><div class=\"m-h\" data-out=\"benHeading\"><\/div><div class=\"cw-list\" data-list=\"benList\"><\/div><\/div>\n<div class=\"m-apply\"><div class=\"m-apply-h\" data-out=\"applyHeading\"><\/div><div class=\"m-apply-t\" data-out=\"applyText\"><\/div><div class=\"m-contact\" data-out=\"applyContact\" data-ph=\"[Your email or job link]\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cwjd-sheet cw-simple\" data-design=\"simple\" hidden>\n<div class=\"n-top\">\n<div class=\"n-brand\"><img class=\"cw-logo\" alt=\"\" hidden><div class=\"n-company\" data-out=\"companyName\" data-ph=\"[Company name]\"><\/div><div class=\"n-badge\" data-out=\"badge\" data-hide-empty=\"badge\"><\/div><\/div>\n<div class=\"n-title\" data-out=\"jobTitle\" data-ph=\"[Job title]\"><\/div>\n<div class=\"n-details\" data-out=\"details\" data-hide-empty=\"details\"><\/div>\n<\/div>\n<div class=\"n-sec\" data-hide-empty=\"aboutText\"><div class=\"n-h\" data-out=\"aboutHeading\"><\/div><div class=\"cw-p\" data-out=\"aboutText\"><\/div><\/div>\n<div class=\"n-sec\" data-hide-empty=\"roleText\"><div class=\"n-h\" data-out=\"roleHeading\"><\/div><div class=\"cw-p\" data-out=\"roleText\"><\/div><\/div>\n<div class=\"n-sec\" data-hide-empty=\"respList\"><div class=\"n-h\" data-out=\"respHeading\"><\/div><div class=\"cw-list\" data-list=\"respList\"><\/div><\/div>\n<div class=\"n-sec\" data-hide-empty=\"qualList\"><div class=\"n-h\" data-out=\"qualHeading\"><\/div><div class=\"cw-list\" data-list=\"qualList\"><\/div><\/div>\n<div class=\"n-sec\" data-hide-empty=\"benList\"><div class=\"n-h\" data-out=\"benHeading\"><\/div><div class=\"cw-list\" data-list=\"benList\"><\/div><\/div>\n<div class=\"n-apply\"><div class=\"n-apply-h\" data-out=\"applyHeading\"><\/div><div class=\"n-apply-row\"><div data-out=\"applyText\"><\/div><div class=\"n-contact\" data-out=\"applyContact\" data-ph=\"[Your email or job link]\"><\/div><\/div><\/div>\n<\/div>\n<div class=\"cwjd-sheet cw-sidebar\" data-design=\"sidebar\" hidden>\n<div class=\"s-side\">\n<div class=\"s-brand\"><img class=\"cw-logo\" alt=\"\" hidden><div class=\"s-company\" data-out=\"companyName\" data-ph=\"[Company name]\"><\/div><\/div>\n<div class=\"s-badge\" data-out=\"badge\" data-hide-empty=\"badge\"><\/div>\n<div class=\"s-sec\" data-hide-empty=\"aboutText\"><div class=\"s-h\" data-out=\"aboutHeading\"><\/div><div class=\"cw-p\" data-out=\"aboutText\"><\/div><\/div>\n<div class=\"s-sec\" data-hide-empty=\"benList\"><div class=\"s-h\" data-out=\"benHeading\"><\/div><div class=\"cw-list\" data-list=\"benList\"><\/div><\/div>\n<div class=\"s-apply\"><div class=\"s-apply-h\" data-out=\"applyHeading\"><\/div><div class=\"s-apply-t\" data-out=\"applyText\"><\/div><div class=\"s-contact\" data-out=\"applyContact\" data-ph=\"[Your email or job link]\"><\/div><\/div>\n<\/div>\n<div class=\"s-main\">\n<div class=\"s-headline\"><div class=\"s-title\" data-out=\"jobTitle\" data-ph=\"[Job title]\"><\/div><div class=\"s-details\" data-out=\"details\" data-hide-empty=\"details\"><\/div><\/div>\n<div class=\"s-msec\" data-hide-empty=\"roleText\"><div class=\"s-mh\" data-out=\"roleHeading\"><\/div><div class=\"cw-p\" data-out=\"roleText\"><\/div><\/div>\n<div class=\"s-msec\" data-hide-empty=\"respList\"><div class=\"s-mh\" data-out=\"respHeading\"><\/div><div class=\"cw-list\" data-list=\"respList\"><\/div><\/div>\n<div class=\"s-msec\" data-hide-empty=\"qualList\"><div class=\"s-mh\" data-out=\"qualHeading\"><\/div><div class=\"cw-list\" data-list=\"qualList\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cwjd-gate\" id=\"cwjd-gate\" hidden>\n<div class=\"cwjd-gate-box\" role=\"dialog\" aria-modal=\"true\" aria-labelledby=\"cwjd-gate-title\">\n<button type=\"button\" class=\"cwjd-gate-x\" id=\"cwjd-gate-close\" aria-label=\"Close\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M6 6l12 12\"\/><path d=\"M18 6L6 18\"\/><\/svg><\/button>\n<div class=\"cwjd-gate-title\" id=\"cwjd-gate-title\">Sign up free to download your job description<\/div>\n<p class=\"cwjd-gate-sub\" id=\"cwjd-gate-sub\">Create your free Internshala employer account to download this JD, then post the job to reach candidates.<\/p>\n<div class=\"cwjd-gate-signup\" id=\"cwjd-gate-signup\">\n<button type=\"button\" class=\"cwjd-gate-btn cwjd-gate-main\" id=\"cwjd-gate-google\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"8\" r=\"4\"\/><path d=\"M4 21a8 8 0 0 1 16 0\"\/><\/svg>Sign up with Google<\/button>\n<button type=\"button\" class=\"cwjd-gate-btn\" id=\"cwjd-gate-email\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m3 7 9 6 9-6\"\/><\/svg>Sign up with Email<\/button>\n<\/div>\n<form class=\"cwjd-gate-form\" id=\"cwjd-gate-form\" novalidate hidden>\n<div class=\"cwjd-gate-row\">\n<label class=\"cwjd-gate-field\">First name<input type=\"text\" name=\"first_name\" autocomplete=\"given-name\" maxlength=\"60\" required><\/label>\n<label class=\"cwjd-gate-field\">Last name<input type=\"text\" name=\"last_name\" autocomplete=\"family-name\" maxlength=\"60\" required><\/label>\n<\/div>\n<label class=\"cwjd-gate-field\">Official email<input type=\"email\" name=\"email\" autocomplete=\"email\" placeholder=\"name@company.com\" maxlength=\"120\" required><\/label>\n<label class=\"cwjd-gate-field\">Mobile number<span class=\"cwjd-gate-tel\"><span class=\"cwjd-gate-cc\">+91<\/span><input type=\"tel\" name=\"mobile\" autocomplete=\"tel-national\" inputmode=\"numeric\" placeholder=\"10-digit mobile number\" maxlength=\"20\" required><\/span><\/label>\n<label class=\"cwjd-gate-field\">Company name<input type=\"text\" name=\"company\" autocomplete=\"organization\" maxlength=\"120\" required><\/label>\n<label class=\"cwjd-gate-hp\" aria-hidden=\"true\">Leave this empty<input type=\"text\" name=\"website\" tabindex=\"-1\" autocomplete=\"off\"><\/label>\n<p class=\"cwjd-gate-ferr\" id=\"cwjd-gate-ferr\" role=\"alert\"><\/p>\n<button type=\"submit\" class=\"cwjd-gate-btn cwjd-gate-main\" id=\"cwjd-gate-submit\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3v12\"\/><path d=\"m7 10 5 5 5-5\"\/><path d=\"M5 21h14\"\/><\/svg>Download my JD<\/button>\n<\/form>\n<p class=\"cwjd-gate-login\"><span id=\"cwjd-gate-login-lead\">Already have an account?<\/span> <button type=\"button\" class=\"cwjd-gate-link\" id=\"cwjd-gate-login\">Log in<\/button><\/p>\n<p class=\"cwjd-gate-status\" id=\"cwjd-gate-status\" role=\"status\" aria-live=\"polite\"><\/p>\n<div class=\"cwjd-gate-done\" id=\"cwjd-gate-done\" hidden>\n<a class=\"cwjd-gate-open\" id=\"cwjd-gate-open\" href=\"https:\/\/internshala.com\/hire-talent\" target=\"_blank\" rel=\"noopener\" hidden>Open the sign-up page in a new tab<\/a>\n<button type=\"button\" class=\"cwjd-btn cwjd-btn-primary\" id=\"cwjd-gate-continue\">I&#8217;ve signed in, download my file<\/button>\n<\/div>\n<p class=\"cwjd-gate-terms\"><span id=\"cwjd-gate-terms-lead\">By signing up, you agree to our<\/span> <a href=\"https:\/\/internshala.com\/terms#employer\" target=\"_blank\" rel=\"noopener\">T&amp;C<\/a>.<\/p>\n<\/div>\n<\/div>\n<script>\n(function () {\n  \/* Find this script's own builder block, so the builder still works if a page has more than one copy. *\/\n  var me = document.currentScript, root = (me && me.closest) ? me.closest('.cwjd') : null;\n  if (!root || root.getAttribute('data-ready')) {\n    root = null;\n    var all = document.querySelectorAll('.cwjd');\n    for (var n = 0; all.length > n; n++) { if (!all[n].getAttribute('data-ready')) { root = all[n]; break; } }\n  }\n  if (!root) return;\n  root.setAttribute('data-ready', '1');\n  var boot = root.querySelector('.cwjd-boot');\n  function go() {\n    try {\n      start(root);\n      root.setAttribute('data-live', '1');\n      if (boot && boot.parentNode) boot.parentNode.removeChild(boot);\n    } catch (err) {\n      if (boot) { boot.textContent = \"Sorry, the job description builder couldn't start. Please refresh the page. (\" + (err && err.message ? err.message : err) + \")\"; boot.className = 'cwjd-boot cwjd-boot-err'; }\n      if (window.console && console.error) console.error('Job description builder:', err);\n    }\n  }\n  \/* Start once the whole post has loaded, so the builder can read sections that come after it in the article. *\/\n  if (document.readyState === 'loading') document.addEventListener('DOMContentLoaded', go); else go();\n  function start(root) {\n  var H2C = 'https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/html2canvas\/1.4.1\/html2canvas.min.js';\n  var JSPDF = 'https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/jspdf\/2.5.1\/jspdf.umd.min.js';\n  var DOCX_SRC = ['https:\/\/cdn.jsdelivr.net\/npm\/docx@8.5.0\/build\/index.umd.min.js', 'https:\/\/unpkg.com\/docx@8.5.0\/build\/index.umd.js'];\n  var DESIGNS = ['classic', 'modern', 'simple', 'sidebar'];\n  var PAPER = { classic: '#f6f4ef', modern: '#ffffff', simple: '#ffffff', sidebar: '#ffffff' };\n  \/* Note: this code deliberately uses no backslash or less-than characters. WordPress's text formatter treats a less-than sign as\n     the start of an HTML tag and rewrites the ampersands after it, which breaks the script. Write comparisons as b > a instead. *\/\n  var NL = String.fromCharCode(10);\n  \/* Company-level fields: the same for every role, and kept when someone switches roles. *\/\n  var COMMON = {\n    companyName: \"\",\n    badge: \"We're hiring\",\n    aboutHeading: \"About us\",\n    aboutText: \"[Company name] is a [industry] company that [what you do and who you serve]. [Add a line about your team, culture or mission.]\",\n    roleHeading: \"The role\",\n    respHeading: \"Key responsibilities\",\n    qualHeading: \"Qualifications & skills\",\n    benHeading: \"Benefits\",\n    benList: [\"Competitive salary\", \"Health insurance\", \"Paid time off\", \"Learning and growth opportunities\"].join(NL),\n    applyHeading: \"Think you're a good fit?\",\n    applyText: \"Send your resume and a cover letter to\",\n    applyContact: \"\",\n    accent: \"#0f5e5a\",\n    font: \"serif\"\n  };\n  \/* ---- Template from the blog post ----\n     The builder has no built-in job templates: everything role-specific is read from the post it is placed in.\n     Job title: the post's main heading, e.g. \"Python Developer Job Description: ...\" or \"Job Description for a Telecaller\".\n     Responsibilities, skills \/ qualifications, the role overview and benefits: the post's own sample job description\n     (the section under an H2 containing \"sample\", \"template\" or \"example\") first, then matching sections anywhere in the article.\n     To choose the exact blocks, add a CSS class in WordPress (block settings > Advanced > Additional CSS class):\n       jd-title, jd-summary, jd-responsibilities, jd-qualifications, jd-benefits.\n     Anything the post doesn't have is left as a [placeholder] for the employer to fill in. *\/\n  var ROLE_FIELDS = [\"jobTitle\", \"details\", \"roleText\", \"respList\", \"qualList\", \"benList\"];\n  var KEEP_ON_CLEAR = [\"aboutHeading\", \"roleHeading\", \"respHeading\", \"qualHeading\", \"benHeading\", \"applyHeading\", \"accent\", \"font\"];\n  var INTERN_BEN = [\"Stipend of [amount] per month\", \"Certificate of completion\", \"Letter of recommendation\", \"Hands-on learning and mentorship\"].join(NL);\n  function toSlug(s) { return String(s || \"\").toLowerCase().replace(\/&\/g, \" and \").replace(\/[^a-z0-9]+\/g, \"-\").replace(\/^-+|-+$\/g, \"\"); }\n  var TAB = String.fromCharCode(9);\n  function squash(t) { return String(t || \"\").split(NL).join(\" \").split(TAB).join(\" \").replace(\/ {2,}\/g, \" \").trim(); }\n  function outsideBuilder(el) { return !root.contains(el) && !el.closest(\"nav, aside, footer, .cwjd\"); }\n  function articleScope() {\n    var host = root.closest(\"article, .entry-content, .post-content, .single-content, main\");\n    return host || document.body;\n  }\n  \/* The job named by a heading shaped like \"X Job Description...\" or \"Job Description for a X...\", or \"\" for any other heading. *\/\n  function jobFromText(t) {\n    t = squash(t);\n    var low = t.toLowerCase(), at = low.indexOf(\"job description\");\n    if (at > 0) t = t.slice(0, at);\n    else if (at === 0 && \/^job description (for|of) \/i.test(t)) {\n      t = t.replace(\/^job description (for|of) \/i, \"\").split(\":\")[0].split(\" - \")[0].split(\" | \")[0].split(\"(\")[0];\n    } else return \"\";\n    t = t.replace(\/^(how to (write|create|draft|make) |what is |writing |sample |free |simple |best |great |good |effective |perfect |the |an? )+\/i, \"\");\n    t = t.replace(\/^[0-9]{4} \/, \"\").replace(\/[ :,|-]+$\/, \"\").replace(\/('s|\u2019s)$\/i, \"\").trim();\n    if (\/^(free |sample |simple |best )*(templates?|samples?|examples?|formats?|guides?)$\/i.test(t)) return \"\";\n    return t.length > 1 && 70 > t.length ? t : \"\";\n  }\n  function titleFromHeading() {\n    var tagged = document.querySelector(\".jd-title\");\n    if (tagged && !root.contains(tagged)) return squash(tagged.textContent);\n    var h1 = null, art = root.closest(\"article\"), all = [];\n    if (art) all = Array.prototype.slice.call(art.querySelectorAll(\"h1\"));\n    all = all.concat(Array.prototype.slice.call(document.querySelectorAll(\"h1.entry-title, .entry-title h1, h1\")));\n    for (var i = 0; all.length > i; i++) {\n      if (!outsideBuilder(all[i])) continue;\n      h1 = jobFromText(all[i].textContent);\n      if (h1) return h1;\n    }\n    return jobFromText(document.title.split(\" - \")[0].split(\" | \")[0]);\n  }\n  \/* Top-level bullet points of a list (sub-points are left out), skipping bullets that are only links, e.g. a contents list. *\/\n  function listItems(el) {\n    var out = [], list = el.tagName === \"UL\" || el.tagName === \"OL\" ? el : el.querySelector(\"ul, ol\");\n    if (list) {\n      Array.prototype.forEach.call(list.children, function (li) {\n        if (li.tagName !== \"LI\") return;\n        var copy = li.cloneNode(true), subs = copy.querySelectorAll(\"ul, ol\");\n        for (var k = 0; subs.length > k; k++) { if (subs[k].parentNode) subs[k].parentNode.removeChild(subs[k]); }\n        var txt = squash(copy.textContent), links = copy.querySelectorAll(\"a\"), linkText = \"\";\n        for (var j = 0; links.length > j; j++) linkText += links[j].textContent;\n        if (links.length && squash(linkText) === txt) return;\n        if (txt.length > 2) out.push(txt.length > 220 ? txt.slice(0, 217) + \"\u2026\" : txt);\n      });\n    } else {\n      String(el.innerText || el.textContent || \"\").split(NL).forEach(function (l) {\n        l = squash(l).replace(\/^(?:[\u2022\u00b7\u25aa\u25e6*-]|[0-9]+[.)])(?=[ ])\/, \"\").trim();\n        if (l.length > 2) out.push(l);\n      });\n    }\n    return out.slice(0, 12);\n  }\n  \/* The first usable bullet list (or table cell) that belongs to a heading matching the pattern. *\/\n  function findSection(scope, pattern, wantText, from, to) {\n    var heads = Array.prototype.slice.call(scope.querySelectorAll(\"h2, h3, h4, h5, h6, th, td, strong, b, p\"));\n    var bounds = Array.prototype.slice.call(scope.querySelectorAll(\"h2, h3, h4\"));\n    var lists = Array.prototype.slice.call(scope.querySelectorAll(\"ul, ol\"));\n    var paras = Array.prototype.slice.call(scope.querySelectorAll(\"p\"));\n    for (var i = 0; heads.length > i; i++) {\n      var h = heads[i];\n      if (!outsideBuilder(h)) continue;\n      if (from && from !== h && !(from.compareDocumentPosition(h) & 4)) continue;\n      if (to && !(h.compareDocumentPosition(to) & 4)) continue;\n      var label = squash(h.textContent);\n      if (!label || label.length > 70 || !pattern.test(label)) continue;\n      if (h.tagName === \"STRONG\" || h.tagName === \"B\" || h.tagName === \"P\") {\n        if (h.tagName !== \"P\" && squash(h.parentNode.textContent).length > label.length + 3) continue;\n        if (h.tagName === \"P\" && label.length > 40) continue;\n      }\n      var cell = h.closest(\"td, th\");\n      if (cell && cell.parentNode) {\n        var cells = cell.parentNode.children;\n        for (var c = 0; cells.length > c; c++) {\n          if (cells[c] === cell || cells[c].contains(h)) continue;\n          if (wantText) { var tx = squash(cells[c].textContent); if (tx.length > 20) return tx; }\n          else { var fromCell = listItems(cells[c]); if (fromCell.length >= 2) return fromCell; }\n        }\n      }\n      var next = null;\n      for (var b = 0; bounds.length > b; b++) {\n        if (bounds[b] !== h && !bounds[b].contains(h) && (h.compareDocumentPosition(bounds[b]) & 4)) { next = bounds[b]; break; }\n      }\n      var pool = wantText ? paras : lists;\n      for (var k = 0; pool.length > k; k++) {\n        var el = pool[k];\n        if (el === h || el.contains(h) || h.contains(el) || !outsideBuilder(el)) continue;\n        if (!(h.compareDocumentPosition(el) & 4)) continue;\n        if (next && !(el.compareDocumentPosition(next) & 4)) break;\n        if (wantText) { var pt = squash(el.textContent); if (pt.length > 40) return pt.length > 600 ? pt.slice(0, 597) + \"\u2026\" : pt; continue; }\n        if (el.parentNode && el.parentNode.closest && el.parentNode.closest(\"li\")) continue;\n        var items = listItems(el);\n        if (items.length >= 2) return items;\n      }\n      if (wantText) continue;\n      var tables = scope.querySelectorAll(\"table\");\n      for (var tb = 0; tables.length > tb; tb++) {\n        var tbl = tables[tb];\n        if (tbl.contains(h) || !outsideBuilder(tbl) || !(h.compareDocumentPosition(tbl) & 4)) continue;\n        if (next && !(tbl.compareDocumentPosition(next) & 4)) break;\n        var rows = toItems(textLines(tbl).filter(function (l) { return !(25 > l.length && \/:$\/.test(l)); }));\n        if (rows.length >= 3) return rows;\n        break;\n      }\n    }\n    return wantText ? \"\" : [];\n  }\n  \/* The visible lines of a block: a new line at each line break, paragraph, list item and table row. *\/\n  function textLines(el) {\n    var out = [], cur = \"\";\n    (function walk(n) {\n      if (n.nodeType === 3) { cur += n.nodeValue; return; }\n      if (n.nodeType !== 1 || n.tagName === \"SCRIPT\" || n.tagName === \"STYLE\") return;\n      if (n.tagName === \"BR\") { out.push(cur); cur = \"\"; return; }\n      var block = \/^(P|DIV|LI|TR|TD|TH|H[1-6]|UL|OL|TABLE|TBODY|FIGURE|SECTION|BLOCKQUOTE)$\/.test(n.tagName);\n      if (block) { out.push(cur); cur = \"\"; }\n      for (var c = n.firstChild; c; c = c.nextSibling) walk(c);\n      if (block) { out.push(cur); cur = \"\"; }\n    })(el);\n    out.push(cur);\n    return out.map(squash).filter(function (l) { return l.length > 0; });\n  }\n  \/* Cleans lines into bullet points: drops bullet characters and splits one long run-on line into sentences. *\/\n  function toItems(lines) {\n    var out = [];\n    lines.forEach(function (l) {\n      l = squash(l).replace(\/^(?:[\u2022\u00b7\u25aa\u25e6*\u2013-]|[0-9]+[.)])(?=[ ])\/, \"\").trim();\n      if (l.length > 2) out.push(l);\n    });\n    if (out.length === 1 && out[0].length > 150) {\n      out = out[0].replace(\/([a-z]{3})[.](?=[A-Z][a-z])\/g, \"$1.\" + NL).replace(\/([.;]) +(?=[A-Z0-9])\/g, \"$1\" + NL).split(NL).map(squash).filter(function (l) { return l.length > 2; });\n    }\n    return out.map(function (l) { return l.length > 220 ? l.slice(0, 217) + \"\u2026\" : l; }).slice(0, 12);\n  }\n  \/* Sample job descriptions written as bold labels (\"Key Responsibilities:\") followed by lines of text, often inside a\n     one-cell table, rather than as bullet lists. Returns the sections in order: [{ label, lines }]. *\/\n  function labelSections(blocks) {\n    var labels = [], secs = [], cur = null;\n    blocks.forEach(function (b) {\n      var bolds = b.querySelectorAll(\"strong, b, h3, h4, h5, h6\");\n      for (var i = 0; bolds.length > i; i++) { var lb = squash(bolds[i].textContent); if (lb.length > 1 && 60 >= lb.length) labels.push(lb); }\n    });\n    labels.sort(function (a, z) { return z.length - a.length; });\n    blocks.forEach(function (b) {\n      textLines(b).forEach(function (l) {\n        var low = l.toLowerCase(), hit = \"\";\n        for (var i = 0; labels.length > i; i++) {\n          var lb = labels[i];\n          if (low.indexOf(lb.toLowerCase()) === 0 && (l.length === lb.length || \/[:\u2013-]$\/.test(lb) || KNOWN_LABEL.test(lb))) { hit = lb; break; }\n        }\n        if (hit) {\n          cur = { label: hit, lines: [] }; secs.push(cur);\n          var rest = squash(l.slice(hit.length)).replace(\/^[:\u2013-]+\/, \"\").trim();\n          if (rest.length > 2) cur.lines.push(rest);\n        } else if (cur) {\n          if (\/^(send|email|apply|interested|to apply|share your)\/i.test(l)) cur = null; else cur.lines.push(l);\n        }\n      });\n    });\n    return secs;\n  }\n  var KNOWN_LABEL = \/responsibilit|duties|qualification|skills|requirements|eligibility|overview|summary|about the role|job description|benefits|perks\/i;\n  function fromLabels(secs, pattern, wantText) {\n    for (var i = 0; secs.length > i; i++) {\n      if (!pattern.test(secs[i].label)) continue;\n      if (wantText) { var tx = squash(secs[i].lines.join(\" \")); if (tx.length > 40) return tx.length > 600 ? tx.slice(0, 597) + \"\u2026\" : tx; }\n      else { var items = toItems(secs[i].lines); if (items.length >= 2) return items; }\n    }\n    return wantText ? \"\" : [];\n  }\n  function taggedItems(cls) {\n    var el = document.querySelector(\".\" + cls);\n    return el && !root.contains(el) ? listItems(el) : [];\n  }\n  var RESP_RE = \/responsibilit|duties|what you.ll do|key tasks|day-to-day\/i;\n  var QUAL_RE = \/qualification|skills|requirements|eligibility|who you are|what we.re looking for\/i;\n  var SUM_RE = \/job overview|job summary|role overview|about the role|position summary|role summary|job purpose\/i;\n  var BEN_RE = \/benefits|perks|what we offer|why join\/i;\n  \/* Reads the post. kind says how much was found: \"tagged\" (marked blocks), \"auto\" (lists found in the article),\n     \"title\" (only the job title) or \"none\" (nothing; the template is all placeholders). *\/\n  function readPost() {\n    var p = { title: titleFromHeading(), summary: \"\", resp: [], qual: [], ben: [], kind: \"none\" };\n    p.resp = taggedItems(\"jd-responsibilities\"); p.qual = taggedItems(\"jd-qualifications\"); p.ben = taggedItems(\"jd-benefits\");\n    var sumEl = document.querySelector(\".jd-summary\");\n    if (sumEl && !root.contains(sumEl)) p.summary = squash(sumEl.textContent);\n    if (p.resp.length || p.qual.length) p.kind = \"tagged\";\n    else {\n      var scope = articleScope(), sample = null, sampleEnd = null, h2s = Array.prototype.slice.call(scope.querySelectorAll(\"h2\"));\n      \/* The post's own sample job description: the section under an H2 with \"sample\" in it (or else \"template\" \/ \"example\"),\n         skipping the section the builder itself sits in. *\/\n      [\/sample\/i, \/template|example\/i].forEach(function (re) {\n        if (sample) return;\n        for (var i = 0; h2s.length > i; i++) {\n          var h = h2s[i], end = h2s[i + 1] || null;\n          if (!re.test(h.textContent) || !outsideBuilder(h)) continue;\n          var holdsBuilder = (h.compareDocumentPosition(root) & 4) && (!end || (root.compareDocumentPosition(end) & 4));\n          if (holdsBuilder) continue;\n          sample = h; sampleEnd = end; return;\n        }\n      });\n      \/* The sample is the best source; the rest of the article is the fallback.\n         The overview and benefits are only taken from the sample, since articles often have unrelated sections with those words. *\/\n      if (sample) {\n        p.resp = findSection(scope, RESP_RE, false, sample, sampleEnd);\n        p.qual = findSection(scope, QUAL_RE, false, sample, sampleEnd);\n        if (!p.summary) p.summary = findSection(scope, SUM_RE, true, sample, sampleEnd);\n        if (!p.ben.length) p.ben = findSection(scope, BEN_RE, false, sample, sampleEnd);\n        var blocks = [];\n        for (var n = sample.nextElementSibling; n && n !== sampleEnd; n = n.nextElementSibling) {\n          if (n !== root && !n.contains(root) && !root.contains(n)) blocks.push(n);\n        }\n        var secs = labelSections(blocks);\n        if (!p.resp.length) p.resp = fromLabels(secs, RESP_RE, false);\n        if (!p.qual.length) p.qual = fromLabels(secs, QUAL_RE, false);\n        if (!p.summary) p.summary = fromLabels(secs, SUM_RE, true) || fromLabels(secs, \/^job description:?$\/i, true);\n        if (!p.ben.length) p.ben = fromLabels(secs, BEN_RE, false);\n      }\n      if (!p.resp.length) p.resp = findSection(scope, RESP_RE, false);\n      if (!p.qual.length) p.qual = findSection(scope, QUAL_RE, false);\n      p.kind = p.resp.length >= 2 || p.qual.length >= 2 ? \"auto\" : (p.title ? \"title\" : \"none\");\n    }\n    return p;\n  }\n  var post = { title: \"\", summary: \"\", resp: [], qual: [], ben: [], kind: \"none\" };\n  if (String(root.getAttribute(\"data-role\") || \"auto\").trim() !== \"blank\") {\n    try { post = readPost(); } catch (e) { if (window.console && console.warn) console.warn(\"Job description builder: could not read the post.\", e); }\n  }\n  \/* \"an HR Intern\", \"an SEO Executive\", \"a UI\/UX Designer\", \"an Accountant\". *\/\n  function anA(name) {\n    if (\/^[A-Z]{2,}\/.test(name)) return \/^[AEFHILMNORSX]\/.test(name) ? \"an\" : \"a\";\n    return \/^[aeiou]\/i.test(name) ? \"an\" : \"a\";\n  }\n  function isIntern(t) { return \/(^| )interns?( |$)|internship\/i.test(t || \"\"); }\n  \/* The template fields built from what was read; gaps become placeholders. *\/\n  function postValues(p) {\n    var name = p.title, intern = isIntern(name);\n    return {\n      jobTitle: name || \"[Job title]\",\n      details: intern ? \"Internship \u00b7 [Location] \u00b7 [Duration]\" : \"Full-time \u00b7 [Location] \u00b7 [Experience]\",\n      roleText: p.summary || (\"We're looking for \" + (name ? anA(name) + \" \" + name : \"a [job title]\") + \" to [main purpose of the role]. [Add one or two lines about the team and what success looks like.]\"),\n      respList: (p.resp.length ? p.resp : [\"[Main responsibility]\", \"[Another key responsibility]\", \"[Another key responsibility]\"]).join(NL),\n      qualList: (p.qual.length ? p.qual : [\"[Degree or certification required]\", \"[Years of experience]\", \"[Key skill or tool]\"]).join(NL),\n      benList: p.ben.length >= 2 ? p.ben.join(NL) : (intern ? INTERN_BEN : COMMON.benList)\n    };\n  }\n  \/* Used in reports (utm_content, analytics and the sheet's fallback job role): the job read from the post, as a slug. *\/\n  var currentRole = toSlug(post.title) || \"custom\";\n  var state = {};\n  var logoData = '';\n  var $ = function (sel) { return root.querySelector(sel); };\n  var $$ = function (sel) { return Array.prototype.slice.call(root.querySelectorAll(sel)); };\n  var sheets = $$('.cwjd-sheet'), sheet = sheets[0], stage = $('#cwjd-stage'), scaler = $('#cwjd-scale');\n  var uid = 'j' + Math.random().toString(36).slice(2, 10);\n  sheets.forEach(function (sh, n) { sh.setAttribute('data-cwjd-uid', uid + n); });\n  var currentDesign = 'classic';\n  var statusEl = $('#cwjd-status');\n  var cta = $('#cwjd-cta'), downloaded = false;\n  function postSlug() {\n    var parts = window.location.pathname.split('\/').filter(Boolean);\n    return toSlug(parts[parts.length - 1] || '') || 'blog';\n  }\n  \/* Sends a usage event to Google Analytics 4 (gtag) or Google Tag Manager (dataLayer), whichever the site has. *\/\n  function track(name, extra) {\n    var p = { jd_role: currentRole, jd_source: post.kind, jd_design: currentDesign, jd_post: postSlug() }, k;\n    if (extra) { for (k in extra) p[k] = extra[k]; }\n    try {\n      if (typeof window.gtag === 'function') window.gtag('event', name, p);\n      else if (window.dataLayer && typeof window.dataLayer.push === 'function') { var d = { event: name }; for (k in p) d[k] = p[k]; window.dataLayer.push(d); }\n    } catch (e1) {}\n    try { root.dispatchEvent(new CustomEvent('cwjd:track', { bubbles: true, detail: { name: name, params: p } })); } catch (e2) {}\n  }\n  \/* The \"Post this job\" link: the address from data-cta-url plus tracking tags, so sign-ups can be traced to this tool and post. *\/\n  function tagUrl(base, medium) {\n    var hash = '', at = base.indexOf('#');\n    if (at > -1) { hash = base.slice(at); base = base.slice(0, at); }\n    var add = [];\n    if (base.indexOf('utm_source=') === -1) add.push('utm_source=is_blog');\n    if (base.indexOf('utm_medium=') === -1) add.push('utm_medium=' + medium);\n    if (base.indexOf('utm_campaign=') === -1) add.push('utm_campaign=' + encodeURIComponent(postSlug()));\n    if (base.indexOf('utm_content=') === -1) add.push('utm_content=' + encodeURIComponent(currentRole));\n    return base + (add.length ? (base.indexOf('?') > -1 ? '&' : '?') + add.join('&') : '') + hash;\n  }\n  function ctaUrl() { return tagUrl(String(root.getAttribute('data-cta-url') || '').trim() || 'https:\/\/internshala.com\/hire-talent', 'jd_builder'); }\n  function updateCta() { cta.href = ctaUrl(); }\n  \/* Keeps a copy of the finished job description in this browser, so the job-posting form on the same site can pre-fill from it. *\/\n  function saveDraft() {\n    try {\n      window.localStorage.setItem('is_jd_builder_draft', JSON.stringify({\n        v: 1, savedAt: new Date().toISOString(), source: window.location.href, role: currentRole, design: currentDesign,\n        company: state.companyName || '', title: state.jobTitle || '', details: state.details || '', about: state.aboutText || '', summary: state.roleText || '',\n        responsibilities: lines(state.respList), qualifications: lines(state.qualList), benefits: lines(state.benList), applyContact: state.applyContact || ''\n      }));\n    } catch (e) {}\n  }\n  cta.addEventListener('click', function () {\n    saveDraft();\n    track('jd_builder_cta_click', { jd_cta_state: downloaded ? 'after_download' : 'before_download' });\n  });\n  function copy(obj) { var o = {}; for (var k in obj) o[k] = obj[k]; return o; }\n  function lines(text) {\n    return String(text || '').split(NL).map(function (l) {\n      return l.trim().replace(\/^(?:[\u2022\u00b7\u25aa\u25e6]|[*-](?=[ ])|[0-9]+[.)](?=[ ]))\/, '').trim();\n    }).filter(Boolean);\n  }\n  function fillList(el, items) {\n    el.textContent = '';\n    items.forEach(function (item) {\n      var row = document.createElement('div'); row.className = 'cw-li';\n      var box = document.createElement('span'); box.className = 'cw-dotbox';\n      var dot = document.createElement('span'); dot.className = 'cw-dot'; box.appendChild(dot);\n      var txt = document.createElement('span'); txt.textContent = item;\n      row.appendChild(box); row.appendChild(txt); el.appendChild(row);\n    });\n  }\n  function hexToRgb(hex) {\n    var m = \/^#?([0-9a-f]{6})$\/i.exec(String(hex).trim());\n    if (!m) return null;\n    var n = parseInt(m[1], 16);\n    return [(n >> 16) & 255, (n >> 8) & 255, n & 255];\n  }\n  function lum(rgb) {\n    var c = rgb.map(function (v) { v \/= 255; return 0.03928 >= v ? v \/ 12.92 : Math.pow((v + 0.055) \/ 1.055, 2.4); });\n    return 0.2126 * c[0] + 0.7152 * c[1] + 0.0722 * c[2];\n  }\n  function contrast(a, b) { var la = lum(a), lb = lum(b); return (Math.max(la, lb) + 0.05) \/ (Math.min(la, lb) + 0.05); }\n  function applyColor() {\n    var rgb = hexToRgb(state.accent) || hexToRgb('#0f5e5a');\n    var paper = [246, 244, 239];\n    scaler.style.setProperty('--cw-accent', state.accent);\n    scaler.style.setProperty('--cw-on', contrast(rgb, [255, 255, 255]) >= 4.5 ? '#ffffff' : '#1d1d1b');\n    scaler.style.setProperty('--cw-head', contrast(rgb, paper) >= 3 ? state.accent : '#1d1d1b');\n    root.style.setProperty('--ui-accent', contrast(rgb, [255, 255, 255]) >= 3 ? state.accent : '#1d1d1b');\n    $$('.cwjd-swatch').forEach(function (b) { b.setAttribute('aria-pressed', b.getAttribute('data-color').toLowerCase() === String(state.accent).toLowerCase() ? 'true' : 'false'); });\n    var picker = $('#cwjd-color'); if (picker.value.toLowerCase() !== String(state.accent).toLowerCase()) picker.value = state.accent;\n  }\n  function has(key) { return String(state[key] || '').trim() !== ''; }\n  function filled(key) { return \/List$\/.test(key) ? lines(state[key]).length > 0 : has(key); }\n  function render() {\n    $$('[data-out]').forEach(function (el) {\n      var key = el.getAttribute('data-out');\n      var val = String(state[key] || '').trim();\n      var ph = el.getAttribute('data-ph');\n      el.textContent = val || ph || '';\n      el.classList.toggle('cw-ph', !val && !!ph);\n    });\n    $$('[data-hide-empty]').forEach(function (el) { el.hidden = !filled(el.getAttribute('data-hide-empty')); });\n    $$('[data-list]').forEach(function (el) {\n      var items = lines(state[el.getAttribute('data-list')]), half = el.getAttribute('data-half');\n      if (!half) { fillList(el, items); return; }\n      var two = items.length > 5, cut = two ? Math.ceil(items.length \/ 2) : items.length;\n      if (half === 'a') fillList(el, items.slice(0, cut));\n      else { fillList(el, items.slice(cut)); el.hidden = !two; }\n    });\n    $$('[data-two]').forEach(function (el) { el.classList.toggle('cw-single', !(lines(state[el.getAttribute('data-two')]).length > 5)); });\n    $$('[data-pair]').forEach(function (el) {\n      var ks = el.getAttribute('data-pair').split(' '), a = filled(ks[0]), b = filled(ks[1]);\n      el.classList.toggle('cw-single', !(a && b));\n      el.hidden = !a && !b;\n    });\n    scaler.setAttribute('data-font', state.font === 'sans' ? 'sans' : 'serif');\n    $$('.cw-logo').forEach(function (img) {\n      if (logoData) { img.src = logoData; img.alt = (state.companyName || 'Company') + ' logo'; img.hidden = false; }\n      else { img.removeAttribute('src'); img.hidden = true; }\n    });\n    $('#cwjd-logo-remove').hidden = !logoData;\n    applyColor();\n    fit();\n  }\n  function fillForm() {\n    $$('[data-field]').forEach(function (el) { el.value = state[el.getAttribute('data-field')] || ''; });\n  }\n  function loadAny(list, test) {\n    var n = 0;\n    function next() { if (n >= list.length) return Promise.reject(new Error('lib')); return load(list[n++], test).catch(next); }\n    return next();\n  }\n  function load(src, test) {\n    if (test()) return Promise.resolve();\n    return new Promise(function (resolve, reject) {\n      var s = document.createElement('script');\n      s.src = src; s.async = true;\n      s.onload = function () { test() ? resolve() : reject(new Error('lib')); };\n      s.onerror = function () { s.parentNode && s.parentNode.removeChild(s); reject(new Error('net')); };\n      document.head.appendChild(s);\n    });\n  }\n  var app = root.querySelector('.cwjd-app'), col = $('#cwjd-previewcol'), form = root.querySelector('.cwjd-form');\n  var expanded = false, head = 0, mode = '', pinKey = '';\n  \/* Height of the bars that stay at the top of the window (admin bar, sticky site menu), measured as they sit once\n     stuck, so the preview can stay in view just below them. Measured on load, on resize and after scrolling stops,\n     never during scrolling, so scrolling stays smooth. *\/\n  function measureHead() {\n    if (!document.elementsFromPoint) return 0;\n    var off = 0, vw = window.innerWidth || 1200;\n    var x = Math.max(2, Math.round(root.getBoundingClientRect().left + 4));\n    for (var y = 2; 360 > y; y += 14) {\n      var stack = document.elementsFromPoint(x, y), el = null;\n      for (var i = 0; stack.length > i; i++) { if (!root.contains(stack[i])) { el = stack[i]; break; } }\n      while (el && el !== document.body && el !== document.documentElement) {\n        var cs = window.getComputedStyle(el);\n        if (cs.position === 'fixed' || cs.position === 'sticky') {\n          var r = el.getBoundingClientRect();\n          if (r.width > vw * 0.5 && 260 > r.height && r.height > 0) {\n            if (cs.position === 'fixed' && 200 > r.top && r.top > -5) off = Math.max(off, r.bottom);\n            if (cs.position === 'sticky') { var t = parseFloat(cs.top); if (!isNaN(t) && 200 > t) off = Math.max(off, t + r.height); }\n          }\n          break;\n        }\n        el = el.parentElement;\n      }\n    }\n    return Math.round(off);\n  }\n  \/* The browser's own sticky positioning is the smoothest, but a theme wrapper with overflow set blocks it. *\/\n  function stickyWorks() {\n    var el = root.parentElement;\n    while (el && el !== document.body && el !== document.documentElement) {\n      var cs = window.getComputedStyle(el), o = cs.overflowX + ' ' + cs.overflowY;\n      if (o.indexOf('hidden') > -1 || o.indexOf('auto') > -1 || o.indexOf('scroll') > -1) return false;\n      el = el.parentElement;\n    }\n    return true;\n  }\n  function applyHead() { root.style.setProperty('--cwjd-top', (head + 12) + 'px'); }\n  function fit() {\n    if (pinKey) clearPin();\n    var cs = window.getComputedStyle(col);\n    var width = (col.clientWidth - parseFloat(cs.paddingLeft || 0) - parseFloat(cs.paddingRight || 0)) || 1080;\n    var s = Math.min(1, width \/ 1080);\n    var h = sheet.offsetHeight;\n    if (!expanded && root.classList.contains('cwjd-wide')) {\n      var chrome = col.offsetHeight - stage.offsetHeight;\n      var room = (window.innerHeight || 900) - (head + 12) - chrome - 16;\n      s = Math.min(s, Math.max(0.22, room \/ h));\n    }\n    scaler.style.transform = 'scale(' + s + ')';\n    stage.style.width = Math.floor(1080 * s) + 'px';\n    stage.style.height = Math.ceil(h * s) + 'px';\n    pin();\n  }\n  \/* Backup for themes that block sticky: the preview switches between three states (in place, fixed to the window,\n     parked at the bottom of the builder). In the fixed state the browser itself holds it still, so scrolling stays smooth. *\/\n  function clearPin() { col.style.position = ''; col.style.top = ''; col.style.left = ''; col.style.width = ''; col.style.zIndex = ''; pinKey = ''; }\n  function pin() {\n    if (expanded || mode !== 'fixed' || !root.classList.contains('cwjd-wide')) { if (pinKey) clearPin(); return; }\n    var a = app.getBoundingClientRect(), f = form.getBoundingClientRect();\n    var line = head + 12, h = col.offsetHeight;\n    var gap = parseFloat(window.getComputedStyle(app).columnGap) || 24;\n    var left = Math.round(f.right + gap), width = Math.round(a.right - left);\n    var state = a.top >= line ? 'top' : (a.bottom - h >= line ? 'fixed' : 'bottom');\n    var key = state === 'top' ? '' : state + '|' + left + '|' + width + '|' + line + '|' + (state === 'bottom' ? Math.round(a.height - h) + '|' + Math.round(left - a.left) : '');\n    if (key === pinKey) return;\n    if (!key) { clearPin(); return; }\n    col.style.width = width + 'px';\n    col.style.zIndex = '5';\n    if (state === 'fixed') { col.style.position = 'fixed'; col.style.top = line + 'px'; col.style.left = left + 'px'; }\n    else { col.style.position = 'absolute'; col.style.top = Math.round(a.height - h) + 'px'; col.style.left = Math.round(left - a.left) + 'px'; }\n    pinKey = key;\n  }\n  var settleTimer = null;\n  function onScroll() {\n    if (mode === 'fixed') pin();\n    if (settleTimer) clearTimeout(settleTimer);\n    settleTimer = setTimeout(function () {\n      var h2 = measureHead();\n      if (Math.abs(h2 - head) > 4) { head = h2; applyHead(); fit(); }\n    }, 300);\n  }\n  var lastWidth = -1;\n  function layout() {\n    var w = root.clientWidth;\n    if (w !== lastWidth) {\n      lastWidth = w;\n      root.classList.toggle('cwjd-wide', w >= 680);\n      mode = stickyWorks() ? 'sticky' : 'fixed';\n      root.classList.toggle('cwjd-sticky', mode === 'sticky');\n      head = measureHead();\n      applyHead();\n    }\n    fit();\n  }\n  var zoomBtn = $('#cwjd-zoom'), zoomLabel = $('#cwjd-zoom-label'), savedOverflow = '';\n  function onKey(e) { if (e.key === 'Escape' || e.key === 'Esc') setExpanded(false); }\n  function setExpanded(on) {\n    if (on === expanded) return;\n    expanded = on;\n    root.classList.toggle('cwjd-expanded', on);\n    zoomBtn.setAttribute('aria-expanded', on ? 'true' : 'false');\n    zoomLabel.textContent = on ? 'Close preview' : 'Enlarge';\n    if (on) {\n      savedOverflow = document.documentElement.style.overflow;\n      document.documentElement.style.overflow = 'hidden';\n      document.addEventListener('keydown', onKey);\n      col.scrollTop = 0;\n    } else {\n      document.documentElement.style.overflow = savedOverflow;\n      document.removeEventListener('keydown', onKey);\n    }\n    fit();\n    zoomBtn.focus();\n  }\n  zoomBtn.addEventListener('click', function () { setExpanded(!expanded); });\n  stage.addEventListener('click', function () { if (!expanded) setExpanded(true); });\n  \/* The job title without [placeholders], e.g. \"\" while it still reads \"[Job title]\". *\/\n  function realTitle() {\n    var parts = String(state.jobTitle || '').split('['), out = parts[0];\n    for (var i = 1; parts.length > i; i++) { var at = parts[i].indexOf(']'); out += at > -1 ? parts[i].slice(at + 1) : parts[i]; }\n    return squash(out);\n  }\n  function slug() {\n    var s = (realTitle() + ' job description').trim();\n    return s.toLowerCase().replace(\/[^a-z0-9]+\/g, '-').replace(\/^-+|-+$\/g, '') || 'job-description';\n  }\n  function setStatus(msg, isErr) { statusEl.textContent = msg; statusEl.classList.toggle('cwjd-err', !!isErr); }\n  function capture() {\n    var fontsReady = (document.fonts && document.fonts.ready) ? document.fonts.ready : Promise.resolve();\n    var guard = null;\n    function unguard() { if (guard && guard.parentNode) guard.parentNode.removeChild(guard); guard = null; }\n    return load(H2C, function () { return !!window.html2canvas; }).then(function () { return fontsReady; }).then(function () {\n      \/* Themes often style every image tag (borders, display:block). html2canvas measures text with a hidden probe image,\n         so neutralize those styles on the probe while the file is being made, then remove this style again. *\/\n      guard = document.createElement('style');\n      guard.textContent = 'body>div[style*=\"visibility: hidden\"]>img,body>div[style*=\"visibility: hidden\"]>span{border:0 !important;display:inline !important;width:1px;height:1px;max-width:none !important;min-width:0 !important;box-shadow:none !important;float:none !important;position:static !important}body>div[style*=\"visibility: hidden\"]>span{width:auto;height:auto;line-height:inherit}';\n      document.head.appendChild(guard);\n      return window.html2canvas(sheet, {\n        scale: 2, backgroundColor: PAPER[currentDesign] || '#ffffff', useCORS: true, logging: false, windowWidth: 1400,\n        onclone: function (doc) {\n          var cs = doc.querySelector('[data-cwjd-uid=\"' + sheet.getAttribute('data-cwjd-uid') + '\"]');\n          var rt = cs && cs.closest ? cs.closest('.cwjd') : null;\n          if (!rt) return;\n          rt.classList.remove('cwjd-expanded');\n          var pc = rt.querySelector('.cwjd-previewcol');\n          if (pc) { pc.style.transform = 'none'; pc.style.position = 'static'; pc.style.width = 'auto'; }\n          var sc = rt.querySelector('.cwjd-scale'), st = rt.querySelector('.cwjd-stage');\n          if (sc) { sc.style.transform = 'none'; sc.style.position = 'static'; sc.style.left = '0'; }\n          if (st) { st.style.height = 'auto'; st.style.width = '1080px'; st.style.maxWidth = 'none'; st.style.overflow = 'visible'; }\n        }\n      });\n    }).then(function (c) { unguard(); return c; }, function (e) { unguard(); throw e; });\n  }\n  function saveBlob(blob, name) {\n    var url = URL.createObjectURL(blob);\n    var a = document.createElement('a');\n    a.href = url; a.download = name; a.style.display = 'none';\n    document.body.appendChild(a); a.click();\n    setTimeout(function () { URL.revokeObjectURL(url); a.parentNode && a.parentNode.removeChild(a); }, 1500);\n  }\n  var busy = false, edited = false;\n  var fmtSel = $('#cwjd-format'), dlBtn = $('#cwjd-download');\n  function run(fmt, work) {\n    if (busy) return;\n    busy = true;\n    dlBtn.disabled = true; fmtSel.disabled = true;\n    setStatus('Preparing your file\u2026');\n    work().then(function () {\n      setStatus('Done. Check your downloads folder.');\n      track('jd_builder_download', { jd_format: fmt });\n      if (!downloaded) {\n        downloaded = true;\n        cta.classList.add('cwjd-cta-hot');\n        $('#cwjd-cta-lead').textContent = 'Your JD is ready.';\n        $('#cwjd-cta-strong').textContent = 'Post this job on Internshala for free';\n        fit();\n      }\n    }).catch(function (err) {\n      if (window.console && console.error) console.error('Job description builder:', err);\n      setStatus(\"Sorry, the download couldn't be prepared. Please check your connection and try again.\", true);\n    }).then(function () {\n      busy = false;\n      dlBtn.disabled = false; fmtSel.disabled = false;\n    });\n  }\n  function makePng() {\n    return capture().then(function (canvas) {\n      return new Promise(function (resolve, reject) {\n        if (canvas.toBlob) canvas.toBlob(function (blob) { blob ? (saveBlob(blob, slug() + '.png'), resolve()) : reject(new Error('blob')); }, 'image\/png');\n        else { var a = document.createElement('a'); a.href = canvas.toDataURL('image\/png'); a.download = slug() + '.png'; a.click(); resolve(); }\n      });\n    });\n  }\n  function makePdf() {\n    return load(JSPDF, function () { return !!(window.jspdf && window.jspdf.jsPDF); }).then(capture).then(function (canvas) {\n      var w = 595.28, h = w * canvas.height \/ canvas.width;\n      var pdf = new window.jspdf.jsPDF({ orientation: 'portrait', unit: 'pt', format: [w, h], compress: true });\n      pdf.addImage(canvas.toDataURL('image\/jpeg', 0.95), 'JPEG', 0, 0, w, h);\n      pdf.save(slug() + '.pdf');\n    });\n  }\n  \/* Word needs PNG or JPG pictures, so any logo (including SVG and WebP) is redrawn as a PNG first. *\/\n  function logoPng() {\n    if (!logoData) return Promise.resolve(null);\n    return new Promise(function (resolve) {\n      var im = new Image();\n      im.onload = function () {\n        try {\n          var w = im.naturalWidth || 240, h = im.naturalHeight || 80, k = Math.min(1, 640 \/ w, 320 \/ h);\n          var c = document.createElement('canvas');\n          c.width = Math.max(1, Math.round(w * k)); c.height = Math.max(1, Math.round(h * k));\n          c.getContext('2d').drawImage(im, 0, 0, c.width, c.height);\n          c.toBlob(function (b) {\n            if (!b) { resolve(null); return; }\n            b.arrayBuffer().then(function (buf) { resolve({ data: new Uint8Array(buf), w: c.width, h: c.height }); }, function () { resolve(null); });\n          }, 'image\/png');\n        } catch (e) { resolve(null); }\n      };\n      im.onerror = function () { resolve(null); };\n      im.src = logoData;\n    });\n  }\n  \/* Builds an editable Word document from the same content: headings in the brand color, real bullet lists. *\/\n  function makeDocx() {\n    return loadAny(DOCX_SRC, function () { return !!(window.docx && window.docx.Document && window.docx.Packer); }).then(logoPng).then(function (logo) {\n      var D = window.docx;\n      var rgb = hexToRgb(state.accent) || [15, 94, 90];\n      var accent = String(state.accent || '').replace('#', '').toUpperCase();\n      if (accent.length !== 6) accent = '0F5E5A';\n      var headCol = contrast(rgb, [255, 255, 255]) >= 3 ? accent : '1D1D1B';\n      var display = state.font === 'sans' ? 'Calibri' : 'Georgia';\n      var kids = [];\n      function val(key, fallback) { return String(state[key] || '').trim() || fallback || ''; }\n      function tx(text, o) {\n        o = o || {};\n        return new D.TextRun({ text: text, bold: !!o.bold, size: o.size || 22, color: o.color || '1D1D1B', font: o.font || 'Calibri', allCaps: !!o.caps, characterSpacing: o.track || 0 });\n      }\n      function para(runs, o) {\n        o = o || {};\n        var p = { children: runs, spacing: { before: o.before || 0, after: o.after == null ? 120 : o.after } };\n        if (!o.plain) { p.spacing.line = 288; p.spacing.lineRule = D.LineRuleType.AUTO; }\n        if (o.bullet) p.bullet = { level: 0 };\n        if (o.border) p.border = o.border;\n        if (o.keepNext) p.keepNext = true;\n        return new D.Paragraph(p);\n      }\n      function heading(key) { var t = val(key); if (t) kids.push(para([tx(t, { bold: true, size: 28, color: headCol, font: display })], { before: 280, after: 100, keepNext: true, plain: true })); }\n      function block(key) { val(key).split(NL).forEach(function (l) { if (l.trim()) kids.push(para([tx(l.trim())])); }); }\n      function bullets(key) { lines(state[key]).forEach(function (l) { kids.push(para([tx(l)], { bullet: true, after: 40 })); }); }\n      if (logo) {\n        var k = Math.min(1, 170 \/ logo.w, 52 \/ logo.h);\n        kids.push(para([new D.ImageRun({ data: logo.data, transformation: { width: Math.max(1, Math.round(logo.w * k)), height: Math.max(1, Math.round(logo.h * k)) } })], { after: 160, plain: true }));\n      }\n      var top = [tx(val('companyName', '[Company name]'), { bold: true, size: 20, color: headCol, caps: true, track: 40 })];\n      if (val('badge')) top.push(tx('   |   ' + val('badge'), { size: 20, color: '5C5A54', caps: true, track: 40 }));\n      kids.push(para(top, { after: 200 }));\n      kids.push(para([tx(val('jobTitle', '[Job title]'), { bold: true, size: 60, font: display })], { after: 100, plain: true }));\n      kids.push(para(val('details') ? [tx(val('details'), { size: 24, color: '4A4944' })] : [], { after: 200, border: { bottom: { color: accent, space: 12, style: D.BorderStyle.SINGLE, size: 12 } } }));\n      if (val('aboutText')) { heading('aboutHeading'); block('aboutText'); }\n      if (val('roleText')) { heading('roleHeading'); block('roleText'); }\n      if (lines(state.respList).length) { heading('respHeading'); bullets('respList'); }\n      if (lines(state.qualList).length) { heading('qualHeading'); bullets('qualList'); }\n      if (lines(state.benList).length) { heading('benHeading'); bullets('benList'); }\n      heading('applyHeading');\n      var apply = [];\n      if (val('applyText')) apply.push(tx(val('applyText') + ' '));\n      apply.push(tx(val('applyContact', '[Your email or job link]'), { bold: true, color: headCol }));\n      kids.push(para(apply));\n      var doc = new D.Document({\n        creator: val('companyName', 'Job description builder'),\n        title: val('jobTitle', 'Job') + ' job description',\n        styles: { default: { document: { run: { font: 'Calibri', size: 22 } } } },\n        sections: [{ properties: { page: { margin: { top: 900, right: 1150, bottom: 900, left: 1150 } } }, children: kids }]\n      });\n      return D.Packer.toBlob(doc).then(function (blob) { saveBlob(blob, slug() + '.docx'); });\n    });\n  }\n  \/* ---- Sign-up step before download ----\n     Clicking Download first asks the site whether the visitor is already signed in as an employer (it opens\n     data-login-check, default \/employer\/dashboard, in the background: signed-out visitors get the login form there).\n     Signed-in employers download straight away. Everyone else sees a box with the site's own sign-up options, which open\n     in a small window; the download starts as soon as the site confirms the sign-in, and the window is closed.\n     A browser that has completed this once is remembered, so returning employers download straight away. *\/\n  var gate = $('#cwjd-gate'), gateStatusEl = $('#cwjd-gate-status'), gateDone = $('#cwjd-gate-done'), gateLink = $('#cwjd-gate-open');\n  var gateWin = null, gateTimer = null, gateFmt = 'pdf', gateMethod = '', gateShown = false, gateOverflow = '';\n  var gateHref = '', lastProbe = 0, probing = null, confirmClicks = 0;\n  var GATE_KEY = 'is_jd_builder_gate', GATE_DAYS = 30;\n  function attr(name, fallback) { return String(root.getAttribute(name) || '').trim() || fallback; }\n  function gateParam() { var q = \/[?&]jdgate=([^&#]+)\/.exec(window.location.search); return q ? q[1] : ''; }\n  \/* 'signup' (create an Internshala account), 'form' (fill in details that go to a Google Sheet) or 'off'. *\/\n  function gateMode() {\n    var v = gateParam();\n    if (v !== 'on' && v !== 'signup' && v !== 'form') v = attr('data-gate', 'off');\n    if (v === 'on') v = 'signup';\n    return v === 'signup' || v === 'form' ? v : 'off';\n  }\n  function gateOn() { return gateMode() !== 'off'; }\n  function cookieSaysIn() {\n    var n = attr('data-login-cookie', '');\n    return !!n && ('; ' + document.cookie + ';').indexOf('; ' + n + '=') > -1;\n  }\n  function gatePassed() {\n    try {\n      var t = parseInt(window.localStorage.getItem(GATE_KEY) || '0', 10), age = Date.now() - t;\n      if (t > 0 && age >= 0 && GATE_DAYS * 86400000 > age) return true;\n    } catch (e) {}\n    return cookieSaysIn();\n  }\n  function gateRemember() { try { window.localStorage.setItem(GATE_KEY, String(Date.now())); } catch (e) {} }\n  \/* Asks the site whether this browser is signed in as an employer. Resolves true (signed in), false (not signed in)\n     or null (could not tell, e.g. offline). Signed-out visitors get a login form (a password box or a Google login link). *\/\n  function checkSignedIn() {\n    if (probing) return probing;\n    if (cookieSaysIn()) return Promise.resolve(true);\n    if (!window.fetch) return Promise.resolve(null);\n    lastProbe = Date.now();\n    probing = window.fetch(attr('data-login-check', '\/employer\/dashboard'), { credentials: 'same-origin', cache: 'no-store' }).then(function (res) {\n      if (!res.ok) return null;\n      var path = '';\n      try { path = new URL(res.url, window.location.href).pathname; } catch (e) {}\n      return res.text().then(function (html) {\n        var loginForm = html.indexOf('type=\"password\"') > -1 || html.indexOf(\"type='password'\") > -1 || html.indexOf('type=password') > -1 || html.indexOf('login\/get_google') > -1;\n        return !loginForm && path.indexOf('\/employer') === 0;\n      });\n    }).then(function (v) { probing = null; return v; }, function () { probing = null; return null; });\n    return probing;\n  }\n  function gateStatus(msg) { gateStatusEl.textContent = msg || ''; }\n  function gateFallback(msg, withLink) {\n    if (msg) gateStatus(msg);\n    gateLink.hidden = !withLink;\n    if (attr('data-gate-fallback', 'on') !== 'off' || withLink) gateDone.hidden = false;\n    $('#cwjd-gate-continue').hidden = attr('data-gate-fallback', 'on') === 'off';\n  }\n  function gateStopWatch() { if (gateTimer) { clearInterval(gateTimer); gateTimer = null; } }\n  \/* Re-checks the sign-in now (soon=true) or at most every 8 seconds; finishes the download when it is confirmed. *\/\n  function gateVerify(soon) {\n    if (!gateShown) return Promise.resolve(false);\n    if (!soon && 8000 > Date.now() - lastProbe) return Promise.resolve(false);\n    return checkSignedIn().then(function (v) {\n      if (v === true && gateShown) gateSuccess('verified');\n      return v;\n    });\n  }\n  \/* Watches the sign-up window. Each time it moves to a new page on this site (for example after the Google step or after\n     the form is sent), the sign-in is checked. Pages on other sites, such as Google's, cannot be read and are skipped. *\/\n  function gateTick() {\n    if (!gateShown) return;\n    if (cookieSaysIn()) { gateSuccess('cookie'); return; }\n    if (!gateWin) { gateVerify(false); return; }\n    var closed = true;\n    try { closed = !!gateWin.closed; } catch (e) { closed = true; }\n    if (closed) {\n      gateWin = null; gateStopWatch();\n      gateStatus('Checking your sign-in\u2026');\n      gateVerify(true).then(function (v) { if (gateShown && v !== true) gateFallback('The sign-up window was closed before sign-in finished.', false); });\n      return;\n    }\n    var href = '';\n    try { var loc = gateWin.location; if (loc && loc.origin === window.location.origin) href = String(loc.href); } catch (e2) {}\n    if (href && href !== gateHref) { gateHref = href; setTimeout(function () { gateVerify(true); }, 400); return; }\n    gateVerify(false);\n  }\n  function gateKeys(e) {\n    if (e.key === 'Escape' || e.key === 'Esc') { closeGate(true); return; }\n    if (e.key !== 'Tab') return;\n    var items = Array.prototype.slice.call(gate.querySelectorAll('button, a[href], input:not([tabindex])')).filter(function (el) { return el.offsetParent !== null; });\n    if (!items.length) return;\n    var first = items[0], last = items[items.length - 1];\n    if (e.shiftKey && document.activeElement === first) { e.preventDefault(); last.focus(); }\n    else if (!e.shiftKey && document.activeElement === last) { e.preventDefault(); first.focus(); }\n  }\n  function onGateFocus() {\n    if (!gateShown || !gateMethod) return;\n    gateVerify(true).then(function (v) { if (gateShown && v !== true && !gateWin) gateFallback('', !gateLink.hidden); });\n  }\n  function onGateMessage(e) {\n    if (!gateShown || e.origin !== window.location.origin) return;\n    if (e.data && e.data.cwjd === 'signed-in') gateSuccess('message');\n  }\n  function openGate(fmt) {\n    gateFmt = fmt; gateMethod = ''; gateShown = true; gateHref = ''; confirmClicks = 0;\n    gateStatus(''); gateDone.hidden = true; gateLink.hidden = true;\n    gate.hidden = false;\n    gateOverflow = document.documentElement.style.overflow;\n    document.documentElement.style.overflow = 'hidden';\n    document.addEventListener('keydown', gateKeys);\n    window.addEventListener('focus', onGateFocus);\n    window.addEventListener('message', onGateMessage);\n    var formMode = gateMode() === 'form';\n    $('#cwjd-gate-signup').hidden = formMode;\n    gateForm.hidden = !formMode;\n    gateFormErr('');\n    $('#cwjd-gate-title').textContent = formMode ? 'Get your job description' : 'Sign up free to download your job description';\n    $('#cwjd-gate-sub').textContent = formMode ? 'Fill in a few details and your download starts right away.' : 'Create your free Internshala employer account to download this JD, then post the job to reach candidates.';\n    $('#cwjd-gate-login-lead').textContent = formMode ? 'Already registered on Internshala?' : 'Already have an account?';\n    $('#cwjd-gate-terms-lead').textContent = formMode ? 'By submitting, you agree to be contacted by Internshala about hiring and to our' : 'By signing up, you agree to our';\n    if (formMode) {\n      if (!gateForm.elements.company.value.trim()) gateForm.elements.company.value = String(state.companyName || '').trim();\n      gateForm.elements.first_name.focus();\n    } else { $('#cwjd-gate-google').focus(); }\n    track('jd_builder_gate_open', { jd_format: fmt, jd_gate: formMode ? 'form' : 'signup' });\n  }\n  function closeGate(byUser) {\n    if (!gateShown) return;\n    gateShown = false;\n    gateStopWatch();\n    gate.hidden = true;\n    document.documentElement.style.overflow = gateOverflow;\n    document.removeEventListener('keydown', gateKeys);\n    window.removeEventListener('focus', onGateFocus);\n    window.removeEventListener('message', onGateMessage);\n    if (byUser) { track('jd_builder_gate_close', { jd_signup_started: gateMethod || 'no' }); dlBtn.focus(); }\n  }\n  function gateSuccess(how) {\n    if (!gateShown) return;\n    var w = gateWin; gateWin = null;\n    gateRemember();\n    try { if (w && !w.closed) w.close(); } catch (e) {}\n    closeGate(false);\n    track('jd_builder_signup_complete', { jd_method: gateMethod || 'unknown', jd_detect: how, jd_format: gateFmt });\n    startDownload(gateFmt);\n  }\n  function gateUrl(method) {\n    var base = method === 'google' ? attr('data-google-url', 'https:\/\/internshala.com\/login\/get_google\/employer\/employer%2Fdashboard')\n      : (method === 'login' ? attr('data-login-url', 'https:\/\/internshala.com\/login\/employer') : attr('data-cta-url', 'https:\/\/internshala.com\/hire-talent'));\n    return tagUrl(base, 'jd_builder_download');\n  }\n  function gateGo(method) {\n    var url = gateUrl(method);\n    gateMethod = method; gateHref = '';\n    saveDraft();\n    track('jd_builder_signup_click', { jd_method: method });\n    var wpx = 520, hpx = 720, sw = (window.screen && window.screen.width) || 1280, sh = (window.screen && window.screen.height) || 800;\n    var feat = 'width=' + wpx + ',height=' + hpx + ',left=' + Math.max(0, Math.round((sw - wpx) \/ 2)) + ',top=' + Math.max(0, Math.round((sh - hpx) \/ 2));\n    gateStopWatch();\n    try { gateWin = window.open(url, 'is_jd_signup', feat); } catch (e) { gateWin = null; }\n    if (!gateWin) {\n      gateLink.href = url;\n      gateFallback('Your browser blocked the sign-up window. Open it in a new tab, sign in, then come back here.', true);\n      gateTimer = setInterval(gateTick, 1000);\n      return;\n    }\n    try { gateWin.focus(); } catch (e3) {}\n    gateDone.hidden = true;\n    gateStatus('Finish signing in in the window that just opened. Your download will start here automatically.');\n    gateTimer = setInterval(gateTick, 600);\n  }\n  $('#cwjd-gate-google').addEventListener('click', function () { gateGo('google'); });\n  $('#cwjd-gate-email').addEventListener('click', function () { gateGo('email'); });\n  $('#cwjd-gate-login').addEventListener('click', function () { gateGo('login'); });\n  $('#cwjd-gate-close').addEventListener('click', function () { closeGate(true); });\n  \/* \"I've signed in\": checks with the site first. If the site can't be reached, or the visitor clicks a second time,\n     the download goes ahead, so nobody is ever left stuck. *\/\n  $('#cwjd-gate-continue').addEventListener('click', function () {\n    var btn = this;\n    confirmClicks++;\n    btn.disabled = true;\n    gateStatus('Checking your sign-in\u2026');\n    checkSignedIn().then(function (v) {\n      btn.disabled = false;\n      if (v === true) gateSuccess('verified');\n      else if (v === null || confirmClicks >= 2) gateSuccess('unverified');\n      else gateStatus(\"We can't see a sign-in yet. Finish signing in, then click the button again.\");\n    });\n  });\n  gateLink.addEventListener('click', function () { gateMethod = gateMethod || 'email'; });\n  gate.addEventListener('mousedown', function (e) { if (e.target === gate) closeGate(true); });\n  if (gateParam() === 'reset') { try { window.localStorage.removeItem(GATE_KEY); } catch (e) {} }\n  \/* ---- Details form (data-gate=\"form\") ----\n     Sends the details to the address in data-lead-url (a Google Apps Script web app that adds a row to a Google Sheet),\n     then starts the download. The download never waits more than 4 seconds for the sheet, and still happens if it fails. *\/\n  var gateForm = $('#cwjd-gate-form'), gateFormErrEl = $('#cwjd-gate-ferr');\n  function gateFormErr(msg, field) {\n    gateFormErrEl.textContent = msg || '';\n    Array.prototype.forEach.call(gateForm.querySelectorAll('input'), function (el) { el.removeAttribute('aria-invalid'); });\n    if (field) { field.setAttribute('aria-invalid', 'true'); field.focus(); }\n  }\n  function leadValues() {\n    var f = gateForm.elements;\n    return {\n      first_name: f.first_name.value.trim(), last_name: f.last_name.value.trim(), email: f.email.value.trim(),\n      mobile: f.mobile.value.replace(\/[^0-9]\/g, ''), company: f.company.value.trim(), website: f.website.value\n    };\n  }\n  function leadProblem(v) {\n    var f = gateForm.elements;\n    if (!v.first_name) return ['Please enter your first name.', f.first_name];\n    if (!v.last_name) return ['Please enter your last name.', f.last_name];\n    if (!\/^[^ @]+@[^ @]+[.][^ @]+$\/.test(v.email)) return ['Please enter a valid email address.', f.email];\n    if (v.mobile.length === 12 && v.mobile.indexOf('91') === 0) v.mobile = v.mobile.slice(2);\n    if (v.mobile.length === 11 && v.mobile.charAt(0) === '0') v.mobile = v.mobile.slice(1);\n    if (v.mobile.length !== 10) return ['Please enter a 10-digit mobile number.', f.mobile];\n    if (!v.company) return ['Please enter your company name.', f.company];\n    return null;\n  }\n  function sendLead(v) {\n    var url = attr('data-lead-url', '');\n    if (!url || !window.fetch || !window.URLSearchParams) {\n      if (!url && window.console && console.warn) console.warn('Job description builder: data-lead-url is not set, so form details are not being saved.');\n      return Promise.resolve('no');\n    }\n    var body = new URLSearchParams();\n    body.append('first_name', v.first_name); body.append('last_name', v.last_name); body.append('email', v.email);\n    body.append('mobile', '+91 ' + v.mobile); body.append('company', v.company); body.append('website', v.website);\n    body.append('job_role', realTitle() || post.title || '(not filled in)'); body.append('template', currentDesign); body.append('format', gateFmt);\n    body.append('blog_post', postSlug()); body.append('page_url', window.location.origin + window.location.pathname);\n    var sent = window.fetch(url, { method: 'POST', mode: 'no-cors', body: body, keepalive: true }).then(function () { return 'yes'; }, function () { return 'no'; });\n    var slow = new Promise(function (resolve) { setTimeout(function () { resolve('slow'); }, 4000); });\n    return Promise.race([sent, slow]);\n  }\n  gateForm.addEventListener('submit', function (e) {\n    e.preventDefault();\n    var v = leadValues(), problem = leadProblem(v);\n    if (problem) { gateFormErr(problem[0], problem[1]); return; }\n    gateFormErr('');\n    var btn = $('#cwjd-gate-submit');\n    btn.disabled = true;\n    gateStatus('Preparing your download\u2026');\n    if (v.website) { gateMethod = 'form'; gateSuccess('form'); btn.disabled = false; return; }\n    sendLead(v).then(function (result) {\n      btn.disabled = false;\n      gateStatus('');\n      track('jd_builder_lead_submit', { jd_lead_saved: result });\n      gateMethod = 'form';\n      gateSuccess('form');\n    });\n  });\n  function startDownload(f) { run(f, f === 'pdf' ? makePdf : (f === 'docx' ? makeDocx : makePng)); }\n  dlBtn.addEventListener('click', function () {\n    var f = fmtSel.value;\n    if (!gateOn() || gatePassed()) { startDownload(f); return; }\n    if (busy) return;\n    dlBtn.disabled = true;\n    setStatus('Checking your sign-in\u2026');\n    checkSignedIn().then(function (v) {\n      dlBtn.disabled = false;\n      setStatus('');\n      if (v === true) { gateRemember(); track('jd_builder_already_signed_in', { jd_format: f }); startDownload(f); }\n      else openGate(f);\n    });\n  });\n  $$('[data-field]').forEach(function (el) {\n    el.addEventListener('input', function () {\n      state[el.getAttribute('data-field')] = el.value; render();\n      if (!edited) { edited = true; track('jd_builder_edit', { jd_field: el.getAttribute('data-field') }); }\n    });\n    el.addEventListener('change', function () { state[el.getAttribute('data-field')] = el.value; render(); });\n  });\n  $$('.cwjd-swatch').forEach(function (b) {\n    b.addEventListener('click', function () { state.accent = b.getAttribute('data-color'); render(); });\n  });\n  $('#cwjd-color').addEventListener('input', function () { state.accent = this.value; render(); });\n  $('#cwjd-logo').addEventListener('change', function () {\n    var file = this.files && this.files[0];\n    if (!file) return;\n    if (['image\/png', 'image\/jpeg', 'image\/webp', 'image\/svg+xml'].indexOf(file.type) === -1) { setStatus('Please choose a PNG, JPG, WebP or SVG image.', true); this.value = ''; return; }\n    if (file.size > 3 * 1024 * 1024) { setStatus('That logo is over 3 MB. Please use a smaller file.', true); this.value = ''; return; }\n    var reader = new FileReader();\n    reader.onload = function () { logoData = String(reader.result); setStatus(''); render(); };\n    reader.readAsDataURL(file);\n  });\n  $('#cwjd-logo-remove').addEventListener('click', function () { logoData = ''; $('#cwjd-logo').value = ''; render(); });\n  var designSel = $('#cwjd-design');\n  function pickDesign() {\n    var q = \/[?&]jddesign=([^&#]+)\/.exec(window.location.search);\n    if (q && DESIGNS.indexOf(decodeURIComponent(q[1])) > -1) return decodeURIComponent(q[1]);\n    var attr = String(root.getAttribute('data-design') || '').trim();\n    return DESIGNS.indexOf(attr) > -1 ? attr : 'classic';\n  }\n  function setDesign(id) {\n    currentDesign = DESIGNS.indexOf(id) > -1 ? id : 'classic';\n    sheets.forEach(function (sh) {\n      var on = sh.getAttribute('data-design') === currentDesign;\n      sh.hidden = !on;\n      if (on) sheet = sh;\n    });\n    designSel.value = currentDesign;\n    fit();\n  }\n  designSel.addEventListener('change', function () {\n    var from = currentDesign;\n    setDesign(designSel.value);\n    track('jd_builder_design_change', { jd_from_design: from });\n  });\n  \/* Fills the role fields from the post (also used by Reset). Company details are not touched. *\/\n  function applyPost() {\n    var vals = postValues(post);\n    ROLE_FIELDS.forEach(function (k) { state[k] = vals[k]; });\n  }\n  $('#cwjd-reset').addEventListener('click', function () {\n    if (!window.confirm('Reset every field back to the template from this article? Your changes will be lost.')) return;\n    state = copy(COMMON); logoData = ''; $('#cwjd-logo').value = ''; applyPost();\n    fillForm(); setStatus(''); render(); updateCta();\n  });\n  $('#cwjd-clear').addEventListener('click', function () {\n    var next = {}, all = copy(COMMON);\n    ROLE_FIELDS.forEach(function (k) { all[k] = ''; });\n    for (var k in all) next[k] = KEEP_ON_CLEAR.indexOf(k) > -1 ? state[k] : '';\n    state = next; fillForm(); setStatus(''); render();\n  });\n  if (window.name === 'is_jd_signup' && window.opener) { try { window.opener.postMessage({ cwjd: 'signed-in' }, window.location.origin); } catch (e) {} }\n  state = copy(COMMON);\n  applyPost();\n  fillForm();\n  updateCta();\n  render();\n  setDesign(pickDesign());\n  layout();\n  \/* Counts a view once, the first time the builder actually scrolls into sight. *\/\n  if (window.IntersectionObserver) {\n    var seen = new IntersectionObserver(function (entries) {\n      for (var i = 0; entries.length > i; i++) {\n        if (entries[i].isIntersecting) { seen.disconnect(); track('jd_builder_view'); break; }\n      }\n    }, { threshold: 0.5 });\n    seen.observe(root.querySelector('.cwjd-formhead') || root);\n  } else { track('jd_builder_view'); }\n  if (window.ResizeObserver) {\n    new ResizeObserver(layout).observe(root);\n    var sheetWatch = new ResizeObserver(function () { fit(); });\n    sheets.forEach(function (sh) { sheetWatch.observe(sh); });\n  }\n  window.addEventListener('resize', layout);\n  window.addEventListener('scroll', onScroll, { passive: true });\n  if (document.fonts && document.fonts.ready) document.fonts.ready.then(fit);\n  }\n})();\n<\/script>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_Support_Executive_Job_Description_Sample\"><\/span>Customer Support Executive Job Description Sample\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A customer support executive job description should give candidates a clear picture of the role, daily responsibilities, and required qualifications. The following sample shows how to present these details in a complete and professional job posting.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Customer Support Executive Job Description<\/strong><br><br><strong>Job Title:<\/strong> Customer Support Executive<br><br>We are looking for a customer support executive to assist customers with their queries, resolve complaints, and provide accurate information about our products and services. The ideal candidate should have strong communication skills, a helpful attitude, and the ability to solve problems efficiently.<br><br><strong>Key Responsibilities<\/strong><br><br>Respond to customer queries through phone calls, emails, and live chat<br>Provide accurate information about products, services, and company policies<br>Handle customer complaints and offer suitable solutions<br>Maintain customer records and update support tickets<br>Coordinate with relevant departments to resolve complex issues<br>Follow up with customers to confirm that their concerns have been addressed<br>Meet customer service targets and maintain service quality<br><br><strong>Required Skills and Tools<\/strong><br><br>Strong verbal and written communication skills<br>Good problem-solving and active listening abilities<br>Basic computer skills and proficiency in Microsoft Office<br>Familiarity with customer relationship management (CRM) software<br>Ability to manage multiple queries and prioritize tasks<br><br><strong>Educational Qualifications<\/strong><br><br>A bachelor&#8217;s degree in any discipline is preferred<br>Good written and spoken English skills are required<br>Basic computer knowledge is essential<br><br><strong>Experience Requirements<\/strong><br><br>Freshers and candidates with previous customer service experience can apply.<br>Experience in customer support, call centers, or client handling is an advantage.<br>Candidates should be willing to learn company processes and support tools.<br><br><strong>Communication and Interpersonal Skills<\/strong><br><br>Communicate clearly and professionally with customers.<br>Listen carefully to understand customer concerns.<br>Remain patient and calm when handling complaints.<br>Show empathy and maintain a customer-focused approach.<br>Explain solutions in simple and helpful language.<br><br><strong>Reporting and Collaboration<\/strong><br><br>The customer support executive will report to the customer support team leader or manager. The employee will also coordinate with sales, billing, and technical support teams to resolve customer concerns and provide timely assistance.<br><br><strong>Working Conditions and Role Requirements<\/strong><br><br><strong>Employment Type:<\/strong> Full-time<br><strong>Work Mode:<\/strong> Office-based<br><strong>Working Hours:<\/strong> Rotational shifts, including weekends when required<br><strong>Work Schedule:<\/strong> Five or six working days per week, depending on company policy<br><strong>Additional Requirements:<\/strong> Ability to handle customer queries, meet service targets, and work collaboratively with team members.<br><br><strong>Salary and Benefits<\/strong><br><br>Salary depends on the candidate&#8217;s experience, skills, and company policies. Employees may receive performance-based incentives, paid leave, health insurance, and training opportunities, depending on the company&#8217;s benefits package.<br><br><strong>Application Details<\/strong><br><br>We welcome applications from qualified candidates and follow fair hiring practices. Interested applicants can submit their updated resumes through the company&#8217;s careers page or recruitment email address.<br><br>Shortlisted candidates will be contacted for further assessments or interviews. Applicants should provide accurate information about their qualifications, skills, and work experience.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_Support_Executive_Job_Profile_Description_Key_Elements_to_Include\"><\/span>Customer Support Executive Job Profile Description: Key Elements to Include<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A <a href=\"https:\/\/internshala.com\/blog\/what-is-job-description\/\" target=\"_blank\" rel=\"noreferrer noopener\">job description<\/a> helps companies attract candidates who can handle customer queries, resolve complaints, and deliver helpful service. Include the following elements to outline the role and set clear expectations.<\/p>\n\n\n\n<ul>\n<li><strong>Job Title: <\/strong>A specific title that reflects the role, such as Customer Support Executive, Customer Service Representative, or Customer Care Executive.<\/li>\n\n\n\n<li><strong>Job Summary: <\/strong>Briefly describe the role&#8217;s purpose, how the employee will assist, and the products or services they will support.<\/li>\n\n\n\n<li><strong>Key Responsibilities: <\/strong>Outline the daily duties so candidates understand what the role involves.&nbsp;<\/li>\n\n\n\n<li><strong>Required Skills and Tools:<\/strong> Mention the technical skills and personal qualities needed to perform the customer support executive job responsibilities.<\/li>\n\n\n\n<li><strong>Educational Qualifications: <\/strong>Specify the minimum qualification required. Entry-level roles may accept candidates with a high school diploma or bachelor&#8217;s degree. Technical support roles may require relevant qualifications or certifications.<\/li>\n\n\n\n<li><strong>Experience Requirements: <\/strong>Clarify whether freshers can apply or prior experience is necessary. For experienced roles, mention the preferred years of experience and relevant backgrounds, such as call centers or technical support.<\/li>\n\n\n\n<li><strong>Reporting and Collaboration: <\/strong>Mention the reporting manager, such as a team leader or customer service manager, and explain how the employee will coordinate with sales, billing, technical support, or operations teams.<\/li>\n\n\n\n<li><strong>Work Details:<\/strong> Include the work location, employment type, working hours, weekly offs, and any requirements for rotational shifts, weekends, or specific language proficiency.<\/li>\n\n\n\n<li><strong>Salary and Benefits: <\/strong>State the expected salary range and applicable benefits, such as incentives, health insurance, paid leave, and training. You can also mention career progression opportunities.<\/li>\n\n\n\n<li><strong>Application Details: <\/strong>Explain how candidates can apply, which documents they need, and the application deadline. Include relevant assessment or interview details and an equal opportunity statement to communicate the company&#8217;s commitment to fair hiring.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pro Tip: <\/strong>Once you select the right candidate, use our <a href=\"https:\/\/internshala.com\/blog\/employer-appointment-letter-for-customer-care-executive\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer care executive appointment letter template<\/a> to formally communicate employment terms, job responsibilities, and joining details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cost_of_Hiring_a_Customer_Support_Executive\"><\/span>Cost of Hiring a Customer Support Executive<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The cost of hiring a customer support executive depends on experience, skills, and job responsibilities. Entry-level employees usually earn less, while experienced professionals command higher salaries. Reviewing salary estimates by experience helps employers plan recruitment budgets and set competitive compensation packages.<\/p>\n\n\n\n<p>Here is a salary estimate for a customer support executive based on years of experience:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Experience<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Average Salary Range<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>0 &#8211; 1 Year<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u20b92.3 LPA \u2013 \u20b93.7 LPA<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>1 &#8211; 3 Years<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u20b93.3 LPA \u2013 \u20b98.8 LPA<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>3 &#8211; 6 Years<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u20b93.1 LPA \u2013 \u20b97.7 LPA<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tips_on_How_to_Hire_a_Customer_Support_Executive\"><\/span>Tips on How to Hire a Customer Support Executive<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Hiring the right customer support executive requires more than reviewing resumes. Use these tips to find candidates who can handle customer queries professionally and contribute to a positive customer experience.<\/p>\n\n\n\n<ul>\n<li><strong>Define the Role Clearly:<\/strong> Create a detailed customer support executive job description outlining responsibilities, required skills, qualifications, work hours, and salary expectations.<\/li>\n\n\n\n<li><strong>Identify Essential Skills:<\/strong> Look for candidates with strong communication, active listening, problem-solving, and time-management skills.<\/li>\n\n\n\n<li><strong>Assess Relevant Experience:<\/strong> Consider candidates with experience in customer service, call centers, or technical support. For entry-level roles, prioritize willingness to learn and adaptability.<\/li>\n\n\n\n<li><strong>Conduct Practical Assessments:<\/strong> Use role-play exercises or sample customer scenarios to evaluate how candidates handle complaints, explain solutions, and manage difficult conversations. Employers can explore<a href=\"https:\/\/internshala.com\/employer\/smart-hire\/\"> Internshala Smart Hire<\/a> to learn more about tools that support their hiring process.<\/li>\n\n\n\n<li><strong>Evaluate Cultural Fit:<\/strong> Assess whether candidates can collaborate, follow company policies, and remain professional under pressure.<\/li>\n\n\n\n<li><strong>Explain Expectations:<\/strong> Discuss performance metrics, shift requirements, training, and growth opportunities before making an offer.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large desktop-image\"><a href=\"https:\/\/internshala.com\/post-job\/?utm_source=is_blog&amp;utm_medium=employer-customer-support-executive-job-description&amp;utm_campaign=employer-web-banner\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"203\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowweb-1024x203.jpg\" alt=\"Post your job now(web)\" class=\"wp-image-24468\" srcset=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowweb-1024x203.jpg 1024w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowweb-672x133.jpg 672w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowweb-1536x305.jpg 1536w, https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowweb-2048x406.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full mobile-image\"><a href=\"https:\/\/internshala.com\/post-job\/?utm_source=is_blog&amp;utm_medium=employer-customer-support-executive-job-description&amp;utm_campaign=employer-mobile-banner\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"356\" height=\"256\" src=\"https:\/\/internshala.com\/blog\/wp-content\/uploads\/2024\/08\/Post-your-job-nowmobile.jpg\" alt=\"Post your job now (mobile)\" class=\"wp-image-24469\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In this blog, we have seen how to write a good customer support executive job description that clearly defines the role, responsibilities, required skills, qualifications, and salary expectations. A well-structured job posting helps employers attract suitable candidates, communicate expectations, and make informed hiring decisions. Including relevant experience requirements and performance expectations can also help recruiters shortlist applicants who match the company&#8217;s needs. Employers should keep the description clear, specific, and aligned with the position&#8217;s actual responsibilities.<\/p>\n\n\n\n<p>Looking to make your hiring process more effective? Check out our guide to <a href=\"https:\/\/internshala.com\/blog\/customer-service-interview-questions-and-answers\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer service interview questions and answers<\/a> to prepare relevant questions, assess candidates&#8217; problem-solving skills, and find the right fit for your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1792674013843\"><strong class=\"schema-faq-question\">Q1. <strong>\u00a0Should a customer support executive job description include salary details?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, employers should include the salary range, performance incentives, benefits, and other compensation details to attract suitable candidates.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1792674026632\"><strong class=\"schema-faq-question\">Q2. <strong>What mistakes should employers avoid when writing a customer support executive job description?<\/strong><\/strong> <p class=\"schema-faq-answer\">Recruiters should avoid the following mistakes:<br\/>&#8211; Writing vague job responsibilities<br\/>&#8211; Listing unrealistic requirements<br\/>&#8211; Omitting salary details<br\/>&#8211; Using generic job descriptions<br\/>&#8211; Ignoring essential skills and qualifications<br\/>&#8211; Providing unclear application instructions<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1792674054675\"><strong class=\"schema-faq-question\">Q3.<strong>\u00a0Where can employers find candidates for customer support executive roles?<\/strong><\/strong> <p class=\"schema-faq-answer\">Employers can find candidates through the following channels:<br\/>&#8211; Job portals such as Internshala\u00a0<br\/>&#8211; Professional networking platforms such as LinkedIn<br\/>&#8211; Company career pages<br\/>&#8211; Employee referral programs<br\/>&#8211; Recruitment agencies<\/p> <\/div> <\/div>\n<aside class=\"mashsb-container mashsb-main \"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"float:left\"><div class=\"counts mashsbcount\">0<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Finternshala.com%2Fblog%2Femployer-customer-support-executive-job-description%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Share&nbsp;on&nbsp;Facebook<\/span><\/a><a class=\"mashicon-subscribe mash-medium mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Get&nbsp;Your&nbsp;Dream&nbsp;Internship<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.42-->","protected":false},"excerpt":{"rendered":"<p>Summary: A customer support executive job description covers role-specific duties, essential competencies, experience levels, and salary expectations. From entry-level hiring to senior roles, clear requirements help recruiters assess applicants against<\/p>\n","protected":false},"author":6502,"featured_media":30737,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4319],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Support Executive Job Description (with Free Template)<\/title>\n<meta name=\"description\" content=\"Write an effective customer support executive job description that highlights key responsibilities, required skills, and hiring tips to attract qualified candidates.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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Internshala with over eight years of experience in employee relations and talent acquisition. She has led strategic HR initiatives and built effective people practices across the organization. She specializes in strategic planning, policy-making, and performance management. A multi-talented professional, she has played a key role in shaping HR strategies at Internshala.","sameAs":["https:\/\/www.linkedin.com\/in\/shobha-saini-she-her-7a95131a\/"],"url":"https:\/\/internshala.com\/blog\/author\/shobha-saini\/"},{"@type":"Question","@id":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674013843","position":1,"url":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674013843","name":"Q1. \u00a0Should a customer support executive job description include salary details?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, employers should include the salary range, performance incentives, benefits, and other compensation details to attract suitable candidates.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674026632","position":2,"url":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674026632","name":"Q2. What mistakes should employers avoid when writing a customer support executive job description?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Recruiters should avoid the following mistakes:<br\/>- Writing vague job responsibilities<br\/>- Listing unrealistic requirements<br\/>- Omitting salary details<br\/>- Using generic job descriptions<br\/>- Ignoring essential skills and qualifications<br\/>- Providing unclear application instructions","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674054675","position":3,"url":"https:\/\/internshala.com\/blog\/employer-customer-support-executive-job-description\/#faq-question-1792674054675","name":"Q3.\u00a0Where can employers find candidates for customer support executive roles?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Employers can find candidates through the following channels:<br\/>- Job portals such as Internshala\u00a0<br\/>- Professional networking platforms such as LinkedIn<br\/>- Company career pages<br\/>- Employee referral programs<br\/>- Recruitment agencies","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/posts\/30736"}],"collection":[{"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/users\/6502"}],"replies":[{"embeddable":true,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/comments?post=30736"}],"version-history":[{"count":0,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/posts\/30736\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/media\/30737"}],"wp:attachment":[{"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/media?parent=30736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/categories?post=30736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/internshala.com\/blog\/wp-json\/wp\/v2\/tags?post=30736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}