1. Ensure high levels of customer satisfaction through excellent sales service
2. Assess customers needs and provide assistance and information on product features
3. Visit customers and answer their queries
4. Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis
5. Go the extra mile to drive sales
6. Maintain in-stock and presentable condition assigned areas
7. Actively seek out customers through calls and customer visits
8. Remain knowledgeable on products offered and discuss available options
9. Work on cross-selling products
10. Ensure all operations are carried on in an appropriate & cost-effective way
11. Improve operational management systems, processes, and best practices
12. Purchase materials, plan inventory, and oversee warehouse efficiency
13. Help the organization's processes remain legally compliant
14. Formulate strategic and operational objectives
15. Examine financial data and use them to improve profitability
16. Manage budgets and forecasts
17. Perform quality controls and monitor production KPIs
18. Recruit, train, and supervise staff
19. Find ways to increase the quality of customer service
1. Those who are from or open to relocate to Navi Mumbai, Mumbai and neighboring cities
Other requirements
Proven work experience as an operations manager or similar role
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
MS Office, MS Excel & business development skills
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,00,000 - 6,00,000 /year
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 20%
Perks
5 days a week Free snacks & beverages
Additional information
1. Nebula Robotics is accelerating the world’s transition to robotic micro-factories by designing and manufacturing robotic systems. With our headquarters based in Mumbai, we have support offices in more than 5 cities. Our account managers are seasoned sales veterans and naturally charismatic leaders. You will be measured and rewarded by their ability to achieve a cumulative target, drive optimal team performance, and maintain operations. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.
2. We are looking for a professional operations manager to coordinate and oversee our organization’s operations. The operations manager's role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.
Nebula offers a wide range of advanced robotic systems and solutions designed to automate various industrial processes across multiple industries, including automotive, aerospace, electronics, healthcare, and more. Their robots are known for their precision, reliability, and flexibility, enabling companies to improve productivity, enhance quality, and optimize efficiency in their operations.
The company's portfolio includes an extensive selection of industrial robots, from small, lightweight robots to large, heavy-duty models capable of handling heavy payloads. These robots are equipped with state-of-the-art technology, including advanced sensors, high-performance controllers, and intelligent software, allowing them to perform complex tasks with speed, accuracy, and safety.
Nebula continues to shape the future of manufacturing and enable companies to thrive in the era of Industry 4.0.