Customer Experience And Sales Advisor Fresher Job

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Customer Experience And Sales Advisor

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,80,000 ₹ 3,00,000 - 4,80,000 /year
Experience
0-2 years
0-2 years experience
Apply By
23 Sep' 21
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Deliver above-and-beyond customer service through phone, email, live chat, and social media
2. Liaise efficiently with our team in Varanasi and work with our internal systems to process and fulfill orders
3. Resolve any dispatch-related issues or customer requests with patience and a sense of humor
4. Think creatively about ways in which we can optimize each customer s experience

Skill(s) required

MS-Excel

Other requirements

Should have 0-3 years of work experience

A degree or background in fashion (preferred but not mandatory)

A person with an entrepreneurial spirit and a 'no task is too small' attitude

Someone who is hyper-organized

Excellent spoken and written communications with a keen eye for spotting spelling mistakes and poor grammar

Interested in craft, fashion, and luxury and curious about the possibilities of luxury fashion and craft

Salary
Duration: 6 months
Salary during probation: ₹30,000 - 36,000 /month
After probation:

Annual CTC: ₹ 3,00,000 - 4,80,000 /year

Perks

Informal dress code Free snacks & beverages
Additional information

Tilfi strives to deliver an extraordinary shopping and ownership experience. As a customer experience and sales advisor, this will be your specialty. You will be the first and foremost point of contact for customers. You will welcome them into our family. You will be kind, patient, and informed. You should have a genuine interest in our craft and customer’s needs and tremendous confidence in our products and brand promise. You must have faith that a small & homegrown brand with a relentless focus on quality can take Varanasi to the world. As a member of the Tilfi family, you can look forward to a warm, welcoming, and friendly atmosphere. As we build out our brand and our new office, there will be opportunities to take on increased responsibilities and grow professionally with us.

Number of openings

2

About Tilfi Banaras

Launched in 2016 and born out of a five-decades-old family firm, Tilfi intends to write a new chapter in the glorious history of Banarasi textiles. Reaching out to customers around the world directly, with a constant focus on innovation and relentless attention to quality, Tilfi endeavors to take the finest Banarasi craftsmanship to greater heights and the world.

All of Tilfi's creations stay true to three ideals - pure, handmade, and Banaras. All the products are handwoven in and around Banaras using only pure & natural fabrics. It is a true celebration of partisanship. Tilfi's collections are available online on their own website and store in Varanasi.
Activity on Internshala
Hiring since May 2018
30 opportunities posted
11 candidates hired
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