Customer Service Assistant Job

Candidates form an e-commerce background is preferred

Laptop required

Preferred candidate location: Chennai

We are looking for a customer service assistant who is capable to communicate any issues, problems, challenges, and complaints to the appropriate manager

Must be detail-oriented with the ability to work in a fast-paced, multi-task, deadline-driven environment while being courteous and friendly to all

Ability to work with people of various backgrounds, personality traits, and levels of authority to accomplish department and company goals

Pleasant, out-going, & a self-motivated personality

Demonstrate the capability to interact with customers politely and professionally

Managing large amounts of inbound and outbound calls and emails in a timely manner

Strong phone, verbal, and written communication skills along with active listening

Customer focus and adaptability to different personality types

Any other duties as assigned by management or the company

We are looking for serious applicants only that start immediately and can commute Monday-Saturday to our office location

Freshers and engineering degrees welcomed

Forward-thinking, a fast-paced company looking to hire a customer service associate for our rapidly growing direct-to-consumer e-commerce operations. This position requires strong customer service skills, great written and oral communication, excellent research prowess, and the ability to quickly learn the advanced technical concepts of our industry