Customer Service Associate Job

Applications are closed for this job. Click here to browse more jobs.
Customer Service Associate

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 4,00,000 - 6,00,000 ₹ 4,00,000 - 6,00,000 /year
Experience
0-5 years
0-5 years experience
Apply By
20 Nov' 20
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Work on researching/understanding the business side of how real estate agents use our platform for their business and help accordingly
2. Provide time-sensitive help to meet the real estate agent's needs during each interaction
3. Provide solutions to different problems of the agents by taking the help of different internal tools
4. Coordinate with the tech support (this is one team with whom you ll be working the most) and clients
5. Work on a one-on-one with real estate agents helping them to get the most out of Radius Agent.
6. Wing unplanned calls with our US team/CEO and live screen-shares apart from responding to emails and chats
7. Ensure that all the related notes/email/chat comments are properly documented and suitable information is provided to the real estate agents

Skill(s) required

Creative Writing Email Marketing English Proficiency (Spoken) English Proficiency (Written)

Other requirements

You're empathetic to the agents and can easily put yourself in their shoes

You listen and understand well

You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not

Should be comfortable working in night shifts

Salary

Annual CTC: ₹ 4,00,000 - 6,00,000 /year

Perks

Informal dress code 5 days a week Health Insurance
Additional information

Please don't contact the chat support for this. They will reject you if you ask them for help.

Number of openings

3

About Agentdesks Tech Private Limited

Radius (formerly Agentdesks) is a San Francisco based real estate agent networking plus referral platform. Our vision is to empower independent real estate agents around the world in creating a frictionless workflow in buying or selling properties for consumers. Started in August-2015, we are the fastest growing RE network.

We are looking to build an excellent team of engineers with importance given to quality over quantity. We are backed by some of the biggest names in the valley - Pete Flint (founder at Trulia, partner at NFX , Tim Guleri (partner at Sierra ventures), Bobby Yazdani (partner at Cota), Gokul Rajaram (head of product at Square, head of Product at Google Adsense & Facebook Ads) amongst many others.
Activity on Internshala
Hiring since October 2018
17 opportunities posted
2 candidates hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.