Customer Service Executive Fresher Job

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Customer Service Executive

Recruit Kart Private Limited

Ajmer, Jodhpur, Kota, Udaipur, Sikar, Jaipur, Rajasthan

Start date
Starts Immediately
CTC (ANNUAL)
₹ 4,00,000 - 4,10,000 ₹ 4,00,000 - 4,10,000 /year
Experience
0-2 years
0-2 years experience
Apply By
28 Oct' 20
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Ensuring efficient dealing of complaints to completion and enabling satisfaction of customers
2. Rendering useful administrative support to other members of the customer care team
3. Documenting all calls with regards to participant inquires accurately using the call tracking system
4. Monitoring call tracking for responses from the administrative team so that call returns are done in a timely fashion
5. Following up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched
6. Answering participant questions as well as questioning participants to obtain a full understanding of what information is being requested

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Other requirements

Good verbal, written, and listening skills

Should have good command over grammar and fluency in English

Should not have any MTI while conversing

Details of several functions to provide quality service

Ability to write/type messages to ensure the professional tone

Education qualifications – Any graduate or undergraduate

Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)

Excellent interpersonal skills

Should not be below 18 years of age

Flexible to work in rotational shifts as per shift, according to business needs

Salary

Annual CTC: ₹ 4,00,000 - 4,10,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Perks

5 days a week

Number of openings

14

About Recruit Kart Private Limited

We, at Recruit Kart are well recognized as a leading professional manpower recruitment consultant. With the operations of the company handled by industry professionals, we as a team, are able to successfully cater to the recruitment and staffing requirements of every industry.

We are fully committed to sourcing and engaging a batch of highly qualified and skilled personnel. With our expertise lying in effectively understanding your manpower requirements, we ensure the recommended/selected candidate has the desired profile to match up best with the given profile. Further, we also ensure that the selected prospective employee is more than a skilled candidate in terms of having a positive attitude and having the ability to become a member of their team. For sourcing/getting to the right candidate, other than normal conventional mediums (newspapers), we also make use of technology.
Activity on Internshala
Hiring since August 2020
33 opportunities posted
17 candidates hired
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