Merchant Executive Job

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Merchant Executive

Blitz Jobs

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 4,00,000 - 5,00,000 ₹ 4,00,000 - 5,00,000 /year
Experience
0-5 years
0-5 years experience
Apply By
29 Nov' 20
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Provide extraordinary client service to merchants via inbound phone calls, email, or chats
2. Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations
3. Answer merchant questions and resolve customer support problems related to billing, account management, and troubleshooting
4. Thoroughly describe and document the work using call ticketing systems
5. Advance tickets to managers, tier 3 technicians, reseller groups, or specialists as needed
6. Update the ticketing system with the current status of all ongoing issues and merchant contacts

Skill(s) required

Salesforce
Earn certifications in these skills

Other requirements

Must have expertise in MS Excel and data entry

Must be good with follow-ups, cold-calls, and telesales

Must be target oriented

Must have good English communication skills

Must have knowledge of the e-commerce industry(online selling platforms)

Salary

Annual CTC: ₹ 4,00,000 - 5,00,000 /year

Number of openings

1

About Blitz Jobs

Blitz Jobs has been established with a vision to provide best-in-class workforce solutions to organizations, colleges, and individuals alike. Blitz Jobs is the ultimate solution for all the HR problems organizations face. We are 100% committed to providing our clients with top-notch solutions that leave them satisfied and accelerate their growth. We have built our credibility by consistently performing well and have emerged as a service partner of choice with various organizations of repute like Peacock Solar and Eureka Forbes. We have a brilliant team of HR professionals and analysts.

We aim to provide a significant competitive edge to our clients in a fast-growing market like India. We offer the right talent and enable our clients to do better business every day. We build enduring relationships with our clients and candidates and this approach empowers organizations to meet and exceed their business goals.
Activity on Internshala
Hiring since August 2020
72 opportunities posted
1 candidate hired
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