Product Support Analyst Fresher Job

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Product Support Analyst

Ingenium Marine Solutions Private Limited

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 ₹ 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
17 Dec' 21
Posted 3 weeks ago
Fresher Job
186 applicants

About the job

Key responsibilities:

1. Work with the support team to provide product support and assistance to customers
2. Maintain documentation for all support activities, including product development, enhancement, engineering, and marketing activities
3. Provide product training to staff and customers
4. Develop knowledge bases and FAQs for product support activities
5. Document support activities, customer issues, and resolutions for reference purposes
6. Develop training materials and conduct training for new hires

Skill(s) required

English Proficiency (Spoken) MS-Excel SQL
Earn certifications in these skills
Salary

Annual CTC: ₹ 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 240000 /year

2. Variable pay: ₹ 60000 /year

Perks

Informal dress code Health Insurance

Number of openings

1

About Ingenium Marine Solutions Private Limited

Driving innovation through ingenuity. We conceptualize, develop and implement ideas through our team of data scientists, business analysts, and developers. Our core team consists of ex mariners, software developers, data scientists. We pack a team rich in experience that worked for major ship owning and ship managing companies in senior roles. We combine this experience from technical ship management, commercial management, and IT and operations to come out with innovative and simple solutions that serve the needs of our clients.

Our aim is to use digital transformation as a tool to change the business landscape for our clients by bringing in transparency, efficiency, and savings. Through our compliance products, we aim at creating simple and intuitive tools that will help preserve our environment for generations to come.
Activity on Internshala
Hiring since November 2021
2 opportunities posted
2 candidates hired
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