Remote Call Center Executive Job at Delhivery Private Limited
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Call Center Executive

Delhivery Private Limited

Work from home

Start date
Starts Immediately
CTC
4 - 5 LPA
Apply By
11 Oct' 20
Posted 3 weeks ago
Fresher Job
About Delhivery Private Limited
Delhivery is India's leading e-commerce fulfillment company, where technology is used to drive supply chain solutions. We provide an array of products and services for online businesses - including online channel integration services, sourcing, catalog management, inventory management, multi-city fulfillment, express shipping, same-day delivery services, reverse logistics, offline payment collection and processing, customer support, social media engagement, and channel analytics.

7 years into the industry, Delhivery handles over 400,00 shipments per day for over 150,000+ merchants, 35000 clients and 1800+ retailers across 1700+ cities. We provide a modular set of e-commerce technologies and logistics solutions to over 14000 pin codes. We also have a growing footprint in the part truckload business with monthly transaction volumes of over 9000+ tons and the fulfillment business with 6M+ sq.ft. of warehousing space.
Activity on Internshala
Hiring since April 2019
14 opportunities posted
1 candidate hired
About the job
Key responsibilities:

1. Manage inbound calling
2. Assist customer with their issues through phone calls, chats, and mails
3. Understand the query and resolve them within the defined TAT
4. Contribute to team effort by accomplishing related results as needed
5. Process customer requests in a timely and accurate manner
6. Follow up with customers to ensure their needs and expectations are satisfied
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills
Who can apply

1. Excellent spoken & written - English proficiency

2. Experience from international BPO

3. Candidates comfortable with taking 120+ calls in a day to apply

4. Someone with excellent communication skills

Salary

Annual CTC: 4 - 5 LPA (All fixed)

Perks
Health Insurance
Additional Information

Day shift job with 6 days working

Number of openings
20

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