Customer Support Coordinator Fresher Job (Remote)

Key responsibilities:

1. Assess the service needs of clients and connect them with the correct provider
2. Create and maintain a directory of service providers and resources
3. Create and maintain a database of clients and client needs
4. Assess client issues and provide recommendations to fix problems
5. Ensure each client is given the necessary services and follow up to fill ongoing service needs
6. Maintain good relationships with service providers and clients to maintain the customer base
7. Expand the list of resources and providers to assure there are no gaps in services
8. Answer the calls and respond to email inquiries in the office
9. Collaborate with the internal departments to establish campaign objectives, complete tasks, and identify and solve problems

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