Remote Program Associate Job at Toppr
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Program Associate

Remote

Start date
Starts Immediately
CTC
3 - 3.5 LPA
Apply By
27 Dec' 21
The hiring for this job will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Fresher Job
Fresher Job
About Toppr
Toppr is India's best learning app that provides personalized learning for students studying for boards, Olympiads, and various engineering and medical competitive exams. Toppr enables students to study comprehensively and perform their best in CBSE, ICSE, and state boards, along with JEE, NEET, and other competitive exams. Toppr is India's most comprehensive education platform for classes 5 to 12. We build technology-driven products that leverage the internet. We build personal learning products that work hard for each of our customers.
Activity on Internshala
Hiring since November 2021
12 opportunities posted
About the job
The candidate will be responsible for managing shift operations of the 24x7 platform, coordinating with the subject matter experts and freelancers to provide an excellent customer experience.

Key responsibilities:

1. Monitor and maintain first response time to customers/students in the shift
2. Coordinate with SMEs and freelancers in the shift
3. Achieve and maintain KPIs during the shift

Note: The work will involve rotational shifts (24x7).
Skill(s) required
Client Relationship
Learn these skills on Internshala Trainings
Who can apply

1. B.Tech and MBA candidates would be preferred

2. At least 1 year of operations, operational excellence, and stakeholder management experience

3. The ability to work effectively in a dynamic environment, manage multiple priorities, and reliably get things done on-time

4. Must be able to deal with ambiguity and make decisions with imperfect or inadequate information

5. Must have excellent analytical skills with a high level of proficiency in Excel and other Microsoft Office programs

Salary

Annual CTC: 3 - 3.5 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Other incentives: 20%

Perks
5 days a week
Number of openings
10

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