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Account Management Internship in Gurgaon at Delhivery Private Limited

Account Management

Delhivery Private Limited


Start Date Duration Stipend Posted On Apply By
3 Months ₹10248 /Month 18 Sep'19 26 Sep'19
About Delhivery Private Limited (https://www.delhivery.com/):
Delhivery is India's largest e-commerce enablement company. Our mission is to fulfill all of India's online consumption demand through best-in-class industry solutions, domain expertise, and PAN India operations. Delhivery offers extensive services ranging from last-mile deliveries, third party fulfillment, warehousing services, and software solutions such as channel integration software for sellers selling across multiple platforms.

Delhivery's flexible set of services makes it easier for sellers and consumers to connect faster. Since its inception in 2011, Delhivery has spread its presence across 800+ cities working with more than 1,00,000 sellers and 3,000 e-commerce clients. With fulfillment space across 4,70,000 square feet, we have expanded our reach to more than 5800 pin-codes delivering 5 million orders per month.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Monitoring daily operations
2. Analyzing key lanes performance of first & last mile operation
3. Emphasizing to enhance the clients' satisfaction
4. Monitoring speed of delivery, volume, and root cause of fluctuation
5. Coordinating directly with clients, operation, billing, and clients
6. Designing SOP, mapping, and freezing requirements, and providing the best solutions to the business
7. Meeting with prospective clients to enhance the base
8. Engaging in a team meeting to address daily constrains
9. Tapping grey areas of concern and implementing needful actions to sort on
10. Working on NDR management and performance report evaluation
11. Sharing MIS reports with allocated clients
12. Conducting NPS survey both internally & externally
13. Providing proactive input in external & internal flaws/changes
# of Internships available: 1
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 18th Sep'19 and 18th Oct'19
  3. are available for duration of 3 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Certificate, Flexible work hours.

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Applications are closed for this internship. Click here to browse more internships.