Nected is low-code, no-code rule engine & workflow automation platform, connecting all your apps, at one place, to launch any rule-driven workflow fast, experiment more and iterate faster so as to make your reach full potential of your ideas much faster.
1. Develop high-quality product documentation, including user guides, API documentation, tutorials, FAQs, release notes, and other supporting materials
2. Collaborate with cross-functional teams, including product managers, developers, and UX designers, to gather information and understand product features and updates
3. Translate complex technical concepts into clear, concise, and user-friendly content that effectively communicates product functionality, workflows, and best practices
4. Conduct thorough research and analysis to ensure the accuracy and relevance of the content, adhering to industry standards and best practices
5. Create and maintain a documentation style guide, ensuring consistency in tone, language, and formatting across all product documentation
6. Organize and categorize documentation to facilitate easy navigation and searchability for users
7. Collaborate with the customer support team to identify common customer pain points and proactively address them through documentation updates and improvements
8. Review and update existing documentation to reflect product updates, enhancements, and changes
9. Actively contribute to the continuous improvement of the documentation process and tools, exploring new methods and techniques to enhance the user experience
10. Stay up-to-date with industry trends, user feedback, and emerging technologies to ensure the documentation remains relevant and useful
