1. Deal directly with customers either by telephone or electronically
2. Work on maintaining good rapport with the clients of the company
3. Understand client requirements & provide services as required
4. Respond promptly to customer inquiries
5. Handle and resolve customer complaints
6. Follow up on customer interactions
7. Manage & updating customer's accounts on a daily basis
8. Work on converting leads into business
9. Record details of inquiries, comments, and complaints
10. Record details of actions taken
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Jun'21 and 23rd Jul'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
LEXSHIP is a tech-centric startup conceived with a mission of helping small and medium businesses and market places on all facets of cross-border retail eCommerce. LEXSHIP counts itself as a modern international shipping partner for a new world in serving the international direct to customer (D2C) space.
LEXSHIP has been solving pain points in this space by digitizing shipping, easing regulatory complexities, freeing up working capital cash, enabling e-payments and providing services for one of the fastest-growing segments in eCommerce as phase 1 of our mission.
