1. Respond promptly and professionally to incoming customer inquiries over chat
2. Assist clients by demonstrating the use of goods and programs and answering any questions politely they may have
3. Curate offering from different service providers, negotiate and provide brides with the best options to ensure closures
4. Work on vendor management (onboarding, calling, follow up)
5. Negotiate and renegotiate by phone, and email with clients and vendors
6. Establish and maintain good rapport with customers by using positive language and anticipating their needs
7. Understand customer emotions and drive sales
8. Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
9. Drive conversions by understanding customers' problems, and help the company achieve sales targets
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-Word
1. are available for full time (in-office) internship
2. can start the internship between 3rd Aug'20 and 7th Sep'20
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Added requirements
1. Must be proficient with MS Excel and MS PowerPoint
2. Must have a strong command of written and verbal English
3. Must have excellent organizational and multitasking skills
4. Must have a friendly and welcoming manner with clients
Perks
Certificate Letter of recommendation Informal dress code Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 300000 /year
Number of openings
1
About Pankhuri
Pankhuri is a women-only community for members to socialize, explore and learn more through live interactive courses, expert chat, and interest-based clubs. Our short video app opens up endless possibilities for women with interests like fashion, beauty, cooking, and lifestyle. Women on the Pankhuri app can discover a range of exclusively curated online courses hosted by leading industry experts. They can watch short videos for learning and fun. They can chat with experts and get answers to questions. They can buy products based on genuinely honest product reviews and get advice on the most burning skincare issues from India's top experts.
Ms. Pankhuri Srivastava is our founder. She is one of the youngest female entrepreneurs in India. She started her first company, Grabhouse at the age of 23. She then launched her second entrepreneurial venture called Pankhuri, a conversational commerce platform for women to discover and acquire the desired look on chat.
