1. During regular days, building Last-Mile Agents capacity at low cost which will be given regular volume and be considered as part of monthly manpower planning
2. Hiring manpower at low cost for dispatch centers in the north-east region (Assam, Meghalaya, Arunachal Pradesh, Mizoram, Tripura, Sikkim, Nagaland, and Manipur)
3. During extreme surge days, building gig capacity.
4. Centralized performance metrics and created an automated reporting system for Northeast, India Alternate delivery Module network.
Delhivery is India's largest e-commerce enablement company. Our mission is to fulfill all of India's online consumption demand through best-in-class industry solutions, domain expertise, and PAN India operations. Delhivery offers extensive services ranging from last-mile deliveries, third party fulfillment, warehousing services and software solutions such as channel integration software for sellers selling across multiple platforms.
Delhivery's flexible set of services makes it easier for sellers and consumers to connect faster. Since its inception in 2011, Delhivery has spread its presence across 800+ cities working with more than 1,00,000 sellers and 3,000 e-commerce clients. With fulfillment space across 4,70,000 square feet, we have expanded our reach to more than 5800 pin-codes delivering 5 million orders per month.