SSBCRACKEXAMS is looking for an experienced Voice Process/Technical/Sales Support Specialist (Call/Chat/Email) to join our team! Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Selected intern's day-to-day responsibilities include:
1. Educate customers and retrieve customer information
2. Plan, implement and manage sales educational workshops
3. Oversee sales training material and suggest improvements
4. Stay up to date with the latest sales trends and best practices
5. Call Support and inbound and outbound and educate students/aspirants about the online courses
6. Chat Support and inbound and outbound and educate students/aspirants about the online courses
7. Provide email marketing/campaign support
8. Work on product sales/knowledge transfer to the fellow aspirants/students who want to enroll the online courses
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 25th Mar'20 and 29th Apr'20
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Proficiency with Microsoft Office (including Excel, PowerPoint, and Word)
2. Understanding of sales process, preferably with a customer service experience
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 250 per sale).
Title: Voice Process/Technical/Sales Support Specialist (Call/Chat/Email)
Location: Kondapur, Hyderabad
SSBCrackExams is India's most exclusive online portal dedicated to defense exam-related preparations and is followed and loved by millions of defense aspirants across the country. Our mission is to help every student to achieve his/her dream of serving the nation, by providing him/her with engaged and in-depth learning of a subject, customized according to one's needs and potential. We aim to create fearless and confident individuals who can both ace the exams and constitute the world's most powerful and invincible defense military unit in the Indian armed forces competitive exams like UPSC, CDS, NDA, AFCAT, SSB, and more. We have a team of passionate freelance and full-time educators into e-learning and now we are growing bigger.