1. Maintains customer response operations by establishing work schedules; assigning employees; providing back-up
2. Maintains quality service by establishing and enforcing standards; training representatives; monitoring calls; surveying customers; evaluating outcomes
3. Maintains work process flows by coordinating information and requirements with related operational departments; participating with and providing resources to business improvement teams
4. Keeps management informed by preparing reports; making presentations; interpreting information; making recommendations
5. Maintains equipment by coordinating requirements with telecommunications and information services departments; examining state-of-the-art technology; recommending upgrades; controlling installations
6. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
1. are available for full time (in-office) internship
2. can start the internship between 27th Aug'20 and 1st Oct'20
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Added requirements
1. Should communicate clearly and often with the large number of people for the success of sales operations and also should possess leadership capabilities both individually and in a team
2. Must be able to plan strategies and future operation goals effectively
3. Should create contracts that satisfy both company and customer needs
Perks
Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages Job offer
Zunik Energies is a startup incubated at TIDES Business Incubator, IIT Roorkee, formed with the innovative idea of inverter topology, which offers lower stresses on capacitors, improved power quality, high reliability and less common mode voltages. These features are essential for drives, electrical vehicle and renewable energy applications for enhanced performance. At Zunik Energies, we have set up our own R&D unit with a dedicated team of highly experienced people and it has grown from strength to strength. At Zunik Energies, we continuously strive to develop various technically advanced products like UPS, solar power back-ups, batteries and other customized products for use in various sectors like telecom, retail, healthcare, sports, construction and infrastructure projects, apart from homes and offices.
