Business Development (Sales) Internship (Part time)

Selected intern's day-to-day responsibilities include:

1. Work on lead generation, follow up with the clients and update the database for the same
2. Generate leads through referrals, cold calling, and other marketing initiatives
3. Identify and assess customers' needs to achieve satisfaction
4. Build long-term relationships and strategic alliances with customers by understanding their product needs and delivering high-quality service
5. Provide accurate, valid and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call handling quotas
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
8. Keep records of customer interactions, process customer accounts, and file documents
9. Follow communication procedures, guidelines, and policies
10. Take the extra mile to achieve planned sales targets and revenue generation

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