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Business Excellence Internship in Andheri at Cactus Communications Private Limited

Andheri

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹21000 /Month 3 Dec'19 13 Dec'19
 
About Cactus Communications Private Limited (http://www.cactusglobal.com):
Cactus Communications is a leading provider of communication solutions including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. Our company's mission is to enable growth through effective communication. We offer services to two key client segments worldwide: academia (researchers, scholarly journals, and publishers, universities, and academic societies), and pharmaceutical, and device companies.

Cactus is a performance-driven company that offers excellent professional and personal growth opportunities to its employees. We were placed 1st among mid-sized Indian companies in the 2017 'Great Places to Work' survey. We were recently ranked #18 in the 'Top 25 Best Small & Medium Workplaces in Asia' - 2018, a study conducted by Great Place to Work Institute.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Assisting the Business Excellence team in various activities with the objective of increasing process efficiency and productivity of client managers
2. Studying client instructions received on the order form and identifying patterns in these requirements (This will enable the order form to be made smarter so that static /standard input could be made available to clients)
3. Understanding end to end customer service processes by shadowing client managers, finding areas of improvement, documenting all processes flows to create Standard operating procedures
4. Studying the feedback given by customers and share the report with key stakeholders, identifying areas of improvement basis customer feedback and recommend process/system fixes
# of Internships available: 2
Skill(s) required: MS-Excel (Learn MS-Excel), English Proficiency (Spoken) (Learn Business Communication) and English Proficiency (Written)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 2nd Dec'19 and 1st Jan'20
  3. are available for duration of 6 months
  4. have relevant skills and interests
Perks:
Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages.

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Applications are closed for this internship. Click here to browse more internships.