Business Excellence Internship in Andheri at Cactus Communications Private Limited
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Start Date
Starts immediatelyImmediately
6 Months
21000 /month
Apply By
13 Dec' 19
41 applicants
41 applicants
About Cactus Communications Private Limited
Founded in 2002, Cactus Communications (CACTUS) solves problems for researchers, universities, publishers, academic societies, and life science organizations through innovative products and services developed under the brands' Editage, Cactus Life Sciences, R, Impact Science, UNSILO, and Cactus Labs. Cactus has offices in Princeton, London, Aarhus, Singapore, Beijing, Shanghai, Seoul, Tokyo, Hyderabad, Bengaluru, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries. Cactus is considered a pioneer in its workplace best practices and has been consistently ranked a great place to work over the last several years. Awards and Recognition- Best Organization for Women's Talent Development 2019, Among the Best Companies for Millennials 2019, Among the Top 10 Safe Places to Work 2019, Ranked #1 among India's Great Mid-Size Workplaces 2017, and Among the top 20 companies on FlexJob's global list of the Top 100 Companies to Watch for Remote Jobs 2016-2020.
About the internship
Selected intern's day-to-day responsibilities include:

1. Assisting the Business Excellence team in various activities with the objective of increasing process efficiency and productivity of client managers
2. Studying client instructions received on the order form and identifying patterns in these requirements (This will enable the order form to be made smarter so that static /standard input could be made available to clients)
3. Understanding end to end customer service processes by shadowing client managers, finding areas of improvement, documenting all processes flows to create Standard operating procedures
4. Studying the feedback given by customers and share the report with key stakeholders, identifying areas of improvement basis customer feedback and recommend process/system fixes
Skill(s) required
MS-Excel English Proficiency (Spoken) English Proficiency (Written)
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 2nd Dec'19 and 1st Jan'20

3. are available for duration of 6 months

4. have relevant skills and interests

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages
Number of openings

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