Chat Support Internship (Remote)

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Chat Support
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 3,000 /month
APPLY BY
20 Jan' 21
Posted 3 weeks ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Handle multiple WhatsApp groups for customers' queries, feedback, updates, or requirements
2. Assist the reporting manager with daily activities with respect to retention and growth
3. Keep the prospective leads' database updated
4. Establish and maintain a good rapport with customers by using positive language and anticipating their needs
5. Inform clients about new developments in the company's products and their features and benefits.
6. Calling clients and vendors (making 50-100 calls every day)

Desired skills:
1. Must possess strong customer service skills
2. Must have excellent written and verbal communication skills
3. Must have good negotiation skills
4. Must have excellent interpersonal skills
5. Must be detail-oriented and an active listener
6. Must have the ability to work under pressure

Note: Candidates should have a laptop and Wi-Fi connectivity.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 6th Jan'21 and 10th Feb'21

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation

Number of openings

2

About Pankhuri

Pankhuri is a women-only community for members to socialize, explore and learn more through live interactive courses, expert chat, and interest-based clubs. Our short video app opens up endless possibilities for women with interests like fashion, beauty, cooking, and lifestyle. Women on the Pankhuri app can discover a range of exclusively curated online courses hosted by leading industry experts. They can watch short videos for learning and fun. They can chat with experts and get answers to questions. They can buy products based on genuinely honest product reviews and get advice on the most burning skincare issues from India's top experts.

Ms. Pankhuri Srivastava is our founder. She is one of the youngest female entrepreneurs in India. She started her first company, Grabhouse at the age of 23. She then launched her second entrepreneurial venture called Pankhuri, a conversational commerce platform for women to discover and acquire the desired look on chat.
Activity on Internshala
Hiring since July 2018
108 opportunities posted
33 candidates hired
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