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Content Analyst Internship in Mumbai, Navi Mumbai at Creative Virtual Private Limited

Mumbai, Navi Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹10000 /Month 22 May'19 5 Jun'19
Full time
With job offer
 
About Creative Virtual Private Limited (http://www.creativevirtual.com):
Creative Virtual is a leader in self-service customer experience management solutions for enterprises. Global organizations like HSBC, Verizon, Autodesk, E*Trade, Lloyds Banking Group, Tesco, and National Rail Enquiries rely on our technology to optimize their customer support, sales, marketing and call center teams, reduce costs, increase online sales, and achieve operational excellence across mobile, web and social media channels.

Since 2004, Creative Virtual has built the most advanced technologies in knowledge management, natural language processing, and virtual assistants to help businesses deliver intelligent, personalized customer experiences that reduce email and call volume, build brand loyalty and increase customer engagement at a lower cost per conversation. Delivering accuracy of over 90% and call deflection of up to 50%, our platform is the most compelling self-service product in the world today.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Analyzing the content provided by the customers (like user queries/FAQs/documents, etc.) and build a knowledge base for technology products based on machine learning
2. Analyzing contents to provide the statistical report
3. Preparing documents using MS-Excel, Word, and PowerPoint
# of Internships available: 2
Skill(s) required: MS-Word, MS-Excel (Learn MS-Excel), English Proficiency (Spoken) (Learn Business Communication) and English Proficiency (Written)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 22nd May'19 and 21st Jun'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Other requirements:
  1. Must have good command in English and Marathi languages
  2. Must have a diligent approach towards development and documentation
Additional Information:
Candidate must be ready for a written aptitude test.
Perks:
Certificate, Letter of recommendation, Job offer, Informal dress code, 5 days a week.

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