Customer Care Internship

Applications are closed for this internship. Click here to browse more internships.
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month
APPLY BY
3 Aug' 21
Posted 3 weeks ago
Internship with job offer
9 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer queries in a timely and accurate way, via phone, email, or chat
2. Monitor customer complaints on social media, other channels and reach out to provide assistance
3. Gather customer feedback and share it with our product, sales, and marketing teams
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
5. Keep records of customer interactions, process customer accounts, and file documents
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 30th Jul'21 and 3rd Sep'21

3. are available for duration of 6 months

4. are from or open to relocate to Chennai and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year

Number of openings

1

About Good Roots Kitchenware Private Limited

The Indus Valley is a venture capital-backed direct consumer (D2C) healthy kitchenware brand. We are on a mission to make all Indian kitchens healthy without chemicals/plastics. Started in 2016, by Jagadeesh Kumar and Madhumitha Udaykumar. A kitchen mishap with plastic cookware in the oven made us look for natural cookware. Options available were unhealthy, unreliable, or unavailable. Made us wonder why there is no reliable healthy cookware brand? This gave us the idea for - The Indus Valley. We started to design and sell natural cookware products in 2016. We are the first Healthy Cookware company in India.

We have sold to more than 2,00,000 customers in 10,000+ pin codes across India. We sell 230+ SKUs on our website and other e-commerce channels. We are a tightly knitted team of 40+ members in our Chennai office. We are people who love challenges, we are collaborative & creative.
Activity on Internshala
Hiring since November 2018
153 opportunities posted
25 candidates hired
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