1. Manage large amounts of inbound and outbound calls in a timely manner and identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives
2. Provide help and advice to customers using the organization's product and communicate courteously with customers by telephone or email
3. Answer customers' calls, reply to emails, and handle chat platform, this is a combination of voice and non-voice process
Domestico Services is a one-stop solution for building, managing & integrating all type of properties. We offer end-to-end services including civil projects, sanitary fittings, electrical fittings, air condition installation (window, split cassette, package), centralized air condition, HVAC installation, solar panel installation, power generator installation, lifts installation, CCTV installation, building renovation, fabrication, interior designing, logistics and movers & packers, supply chain management, conference & event management, IT service (hardware, software, cybersecurity), janitorial & security personnel, landscaping, annual maintenance contact and more.