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Customer Engagement Internship in Mumbai at Cactus Communications Private Limited

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹21000 /Month 9 Jun'19 21 Jun'19
Full time
 
About Cactus Communications Private Limited (http://www.cactusglobal.com):
Cactus Communications is a leading provider of communication solutions including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. Our company's mission is to enable growth through effective communication. We offer services to two key client segments worldwide: academia (researchers, scholarly journals, and publishers, universities, and academic societies), and pharmaceutical and device companies.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handle unpleasant, complex situations through perseverance and superior problem-solving abilities
2. Communicate courteously, empathetically, and effectively with editors
3. Take ownership and drive the resolution to closure
4. Audit communication happening between editors and CoEs and ensure that editor concerns are getting addressed knowledgeably, promptly, and precisely
5. Manage the engagement forum for editors and help create/collect content for the same
6. Create positive engagement experiences for editors through effective communication
7. Study editor queries/concerns and provide inputs for enhancing current processes/products for them
# of Internships available: 2
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 7th Jun'19 and 7th Jul'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
Perks:
Certificate, Flexible work hours, 5 days a week.

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