1. Understand customer behaviour and respond to day-to-day queries
2. Analyze customer support data to identify trends and usage patterns
3. Coordinate with internal operations and technology teams to resolve matters at the earliest
4. Proactively call customers to understand their experience with Yulu
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 13th Oct'19 and 12th Nov'19
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Yulu's mission is to make urban mobility in India seamless, shareable, and sustainable. What started off as an initiative to reduce traffic congestion and pollution in Indian cities is now redefining urban mobility across the country. We are driven by three guiding principles of urban mobility: accessibility, availability, and affordability.
Yulu is a technology-driven mobility platform that enables integrated urban mobility across public and private modes of transport. Using micro-mobility vehicles (MMVs) through a user-friendly mobile app, Yulu enables first and last-mile connectivity that is seamless, shared, and sustainable. So, if you are passionate about the challenges of urban mobility, chaotic congestion, and sustainable living, let's have a conversation and make a difference together!
