Customer Experience Internship in Chennai at Nippon Paint India
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Customer Experience
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
20000 /month
Apply By
11 Nov' 21
Internship
Internship
About Nippon Paint India
Nippon Paint produces high-quality paints with an emphasis on innovation and eco-friendliness. We are driven by the philosophy to consistently deliver paint solutions that not only serve your needs but also protect the world we live in.
Activity on Internshala
Hiring since October 2021
3 opportunities posted
About the internship
Selected intern's day-to-day responsibilities include:

1. Manage daily service inquiries phone calls/follow-ups with internal stakeholders - sales, finance, customers
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Coordinate with other departments to oversee process flow
6. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
7. Keep records of customer interactions, data management
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers
10. Perform other internal administrative responsibilities
Learn skills relevant for this internship on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Oct'21 and 2nd Dec'21

3. are available for duration of 3 months

4. are from Chennai and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
Certificate Flexible work hours 5 days a week
Number of openings
1

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