Customer Relation Management Intern (Part time)

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Customer Relation Management

Dr. Vaidya's

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 5,000 /month
APPLY BY
8 Feb' 20
Posted 3 weeks ago
Internship
Part time

About part time job/internship

Selected intern's day-to-day responsibilities include:

1. Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken
3. Process orders, forms, and applications
4. Follow up to ensure that appropriate actions were taken on customers' requests
5. Refer unresolved customer grievances or special requests to designated departments for further investigation
6. Maintain customer database and data management
7. Ensure operational assistance by supervising order packaging
8. Deal with third-party platforms to ensure stock levels are maintained
9. Manage WhatsApp queries and process orders
10. Report to our team in daily, weekly and monthly

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 22nd Jan'20 and 21st Feb'20

3. are available for duration of 6 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

Perks

Certificate Flexible work hours Informal dress code

Number of openings

3

About Dr. Vaidya's

Ayurveda is 5,000 years old but, it isn't cool, fun, and aspirational, right? This is what we aim to change. Our company Dr. Vaidya's is a new age Ayurvedic products business founded by a family with 150 years of Ayurvedic heritage.
Activity on Internshala
Hiring since October 2019
13 opportunities posted
1 candidate hired
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