Customer Relationship Management Intern (Part time/Remote)

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Customer Relationship Management

PTE UNIVERSE

Start Date
Starts immediatelyImmediately
Duration
3 Weeks
Stipend
₹ 1,000 /month
APPLY BY
27 Aug' 21
Posted 3 weeks ago
Internship
Part time

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Ensuring outstanding customer satisfaction by maintaining strong working relationships
2. Guiding and leading team members to deliver products/services that meet or exceed customer requirements
3. Handling client issues throughout the implementation life cycle in a timely and accurate fashion
4. Managing and training resources to ensure quality and consistency of service to customers
5. Scheduling and conducting status meetings with appropriate development resources and customers
6. Providing proper refund and compensation to customers on time
7. Assisting the sales team in business acquisitions, planning, retention, and management
8. Maintaining complete and accurate customer correspondence data
9. Assisting in making major business decisions
10. Negotiating and managing agreements through the business contract process
11. Assisting in creating online videos, training guides, FAQs, Webex training sessions, etc. to benefit all customers
12. Identifying and developing problem-solving methodologies to resolve customer issues
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 23rd Jul'21 and 27th Aug'21

3. are available for duration of 3 weeks

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

5

About PTE UNIVERSE

PTE UNIVERSE is a startup that aims to disrupt the existing ways of teaching digital marketing, YouTube monetization, Facebook monetization, and Instagram marketing to children. Instead of placing them in front of a screen and expecting them to learn syntax, we teach them the fundamentals of earning money with low investment (which is now a life skill that is a must-know in various industries), using fun and activity-based experiential learning. PTE Academic is a computer-based academic English language test aimed at non-native English speakers wanting to study abroad. It tests reading, writing, listening, and speaking. Questions often test 2 skills together, such as listening and reading or reading and speaking.
Activity on Internshala
Hiring since November 2019
304 opportunities posted
2010 candidates hired
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