Customer Service/Customer Support Executive Internship

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Customer Service/Customer Support Executive
Start Date
Starts immediatelyImmediately
Duration
4 Months
Stipend
₹ 7,000 - 10,000 /month
APPLY BY
25 Jun' 25
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Handling inbound customer queries by responding promptly and professionally to calls and resolving product-related questions
2. Conducting cold calling and lead generation by reaching out to prospective clients, explaining GSTProSeller's benefits, and generating interest
3. Demonstrating the product through remote desktop sessions, showcasing platform features and guiding users through the GST return filing process
4. Assisting in the planning, organization, and management of webinars to educate and engage potential users and existing clients
5. Engaging with customers via WhatsApp and other channels to ensure smooth onboarding, support, and follow-ups
6. Collaborating on outreach and marketing campaigns across digital platforms such as WhatsApp and email

Skill(s) required

Client Interaction Client Relationship Client Relationship Management (CRM) Customer Support English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel MS-Office Sales Support

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 24th May'25 and 28th Jun'25

3. are available for duration of 4 months

4. are from Faridabad, South only

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Good communication skills with the ability to handle customer queries professionally

2. Comfortable making cold calls and generating leads

3. Basic knowledge of GST or willingness to learn about GST return filing processes

4. Ability to conduct product demonstrations using remote desktop tools

5. Experience or interest in webinar coordination and digital marketing support

6. Proficiency in using WhatsApp and other communication platforms for customer engagement

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code Free snacks & beverages

Number of openings

1

About GSTProSeller

GSTProSeller is a tech-driven solution designed to simplify GST compliance for eCommerce sellers and accounting professionals. Our platform enables users to file GSTR-1 returns effortlessly while gaining valuable business insights. With an interactive dashboard, automated calculations, and multi-platform sales tracking, we help businesses save time, reduce errors, and stay tax-compliant with ease.
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Hiring since February 2025
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