As a Customer Service/Customer Support intern at Edgar Interactive Private Limited company, you will have the opportunity to enhance your skills in English Proficiency, MS-Excel, and MS-Office while providing exceptional support to our valued customers. This internship is perfect for someone who is passionate about delivering top-notch service and has a strong attention to detail.
Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries, concerns, and feedback through various communication channels.
2. Maintain accurate records of customer interactions and transactions using MS Excel.
3. Collaborate with the team to resolve customer issues and ensure a positive experience.
4. Provide product information, pricing, and availability to customers.
5. Aid in processing orders, returns, and exchanges efficiently and accurately.
6. Identify opportunities to improve customer service processes and procedures.
7. Assist in creating reports and analyzing data to identify trends and opportunities for improvement.
If you are a motivated individual with excellent communication skills and a passion for customer service, we would love to have you join our team at Prasad Balaji Company. Apply now and kickstart your career in customer support!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 21st Sep'24 and 26th Oct'24
3. are available for duration of 6 months
4. are from or open to relocate to Bangalore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Edgar Interactive is one of the largest providers of technology-enabled solutions in India for over 20 years. Edgar Interactive's cutting-edge smart devices, coupled with robust software, enable organizations to manage their last-mile transactions seamlessly and help in streamlining processes, ease data management, identify growth trends, and increase accountability and profitability. Since its inception in 2003, Edgar Interactive has enabled over 4,000 organizations across 19+ industries and, through continuous innovation, has firmly positioned itself as a pioneer.
