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Customer Service/Customer Support Internship

Customer Service/Customer Support

Internship Studio

Pune

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 3,000-5,000 /month

APPLY BY

8 Jan' 25

0 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Handle incoming customer calls and emails professionally and courteously.
2. Provide timely and effective support to customers by troubleshooting issues and resolving inquiries promptly.
3. Create and manage support tickets using the internal ticketing system, ensuring accurate documentation of customer interactions and resolutions.
4. Collaborate with other team members to escalate complex issues and ensure timely resolution.
5. Communicate effectively with customers to provide status updates, gather additional information, and ensure a positive support experience.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office Problem Solving

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 6th Dec'24 and 10th Jan'25

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Currently pursuing or recently completed a degree in any field or equivalent practical experience.

2. Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.

3. Customer-focused mindset with a passion for delivering exceptional service.

4. Ability to multitask and prioritize tasks effectively in a fast-paced environment.

5. Proficiency in using computer applications and familiarity with customer support software is a plus.

6. Willingness to learn and adapt to new technologies and processes.

Perks

Certificate Letter of recommendation

Number of openings

About Internship Studio

Website

Internship Studio is a platform developed to help students build their profiles by providing them with the right exposure to develop the required skills in their respective domains. Log in to learning and devour upon the technical and organizational aspects of the corporation. Internship Studio provides industry exposure within your domestic vicinity. Work & learn from the professionals and apply the gained skills towards the construction of a Learning-based ecosystem.

To further this cause Internship Studio endeavors to:
1. Encouraging students to work on projects & learn from the professionals.
2. Infusing a learning spirit through the best of best mentorship.
3. Filling the gap between bookish knowledge and practical knowledge by providing training + internship.

Activity on Internshala

Hiring since June 2024

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