Customer Service Internship

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Customer Service
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000-25,000 /month
APPLY BY
22 Apr' 19
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Manage large amounts of inbound calls/emails/chats in a timely manner
2. Resolve Customers queries or complaints by providing clear information and provide solutions and/or alternatives on calls/emails/chats
3. Keep records of all conversations in our contact center database in a comprehensible manner
4. Consistently meet and exceed quantitative and qualitative targets
5. Identify bottleneck, call out issues, own up customer issue/track & provide resolution
6. Work within the team and with other functions to resolve Customers issues effectively
7. Share process improvement ideas and suggestions with the team s leadership to improve the customer experience
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 18th Mar'19 and 22nd Apr'19

3. are available for duration of 6 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

Perks

Informal dress code 5 days a week Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year

Number of openings

10

About Youth4Work

Youth4work - simple ideas, phenomenal results. Helping to identify, showcase and improve on the talent market, we cater to a billion dollar industry where talent meets requirements and needs assessments of organizations are fulfilled. Youth4work addresses the potential with the ultimate goal of fulfilling needs and requirements for companies. We take on a new perspective on the idea of people search, by far it is the next generation of recruitment - just around the corner.
Activity on Internshala
Hiring since October 2018
11 opportunities posted
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