Customer Service Intern

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Customer Service

MetroRide India

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 9,000 /month
APPLY BY
3 Dec' 20
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Handling customer calls & helping them with solutions
2. Creating tickets in the CRM system about issues and getting them resolved
3. Calling & informing customers about the company's new offers & plans
4. Working closely with the tech team to resolve customer service issues
5. Managing customer satisfaction surveys
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 19th Nov'20 and 24th Dec'20

3. are available for duration of 6 months

4. are from or open to relocate to Dehradun

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 300000 /year

Number of openings

2

About MetroRide India

MetroRide is an electric mobility platform on a mission to make public Transport -Accessible & Seamless-. Our goal is to build the World's biggest Digital Platform for Public Transport. We bridge the huge gap of last-mile connectivity to transit hubs like Metro stations, Suburban train stations & Bus stations. Our multi-modal mobility app provides daily commuters seamless connectivity by integrating not just 1st & the last mile but also public transport booking on a single app.

We scale using Shared-mobility, Electric Vehicles & Artificial Intelligence.

We have won several national & International awards & accolades:
NASSCOM's coveted Mobility challenge Winner 2020
Only company from India to feature in "Global Top 10" @Global Automotive & Mobility Challenge (GAMIC) 2021 Michigan USA where 3000+ mobility co.s contested.
Karnataka Govt's Elevate 2022 winner.
Incubated with IIM Bangalore's NSRCEL.
Activity on Internshala
Hiring since July 2020
27 opportunities posted
1 candidate hired
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