Customer Service Internship in Delhi, Gurgaon at WYL Cards
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Customer Service
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
10,000 /month
Apply By
5 Oct' 22
Posted 3 weeks ago
Internship
About WYL Cards
WYL Cards is a fintech startup. WYL offers virtual and physical visa payment cards exclusively for women to pay for 'whatever you love'. WYL offers a mobile-first experience to manage and secure the card usage from the WYL app and users can access curated offers and discounts while they use WYL cards.
Activity on Internshala
Hiring since May 2022
5 opportunities posted
2 candidates hired
About the internship
Selected intern's day-to-day responsibilities include:

1. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
2. Dealing with customer issues and churning out an easy-to-follow solution
3. Handling customer concerns and complaints in a timely manner
4. Establishing a positive rapport with all clients and customers in person or via phone
5. Curating streamlined email communication mediums for offers, updates, and much more
6. Forming reports based on customer satisfaction statistics and helping their team to develop new skills
7. Interacting with customers to ensure they have a desirable and shareable experience
8. Helping build a positive company image and offer dedicated customer satisfaction
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 21st Sep'22 and 26th Oct'22

3. are available for duration of 2 months

4. are from or open to relocate to Delhi, Gurgaon and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
Certificate
Number of openings
1

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