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Customer Service Internship in Gurgaon at CashKaro

Customer Service

CashKaro

Gurgaon

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months 15000-18000 /month 24 Mar'20 22 Apr'20
The hiring for this internship will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Internship
With job offer
Internship with job offer
About CashKaro (http://www.cashkaro.com)
With over a million registered users, CashKaro.com is India's largest cashback & coupons site backed by honorable Mr. Ratan Tata & one of India's leading VC firms, Kalaari Capital. CashKaro is a one-stop destination for savings on all online shopping, enabling members to compare prices, earn extra cashback and get free coupons across 1500+ e-commerce sites like Flipkart, Amazon, Paytm, Myntra, etc. Founded by Swati & Rohan Bhargava in April 2013, we continue to rapidly expand our business and always on a lookout for unique, pioneering individuals who have the passion and commitment to help us achieve our vision.

EarnKaro is a product of CashKaro.com - India's largest cashback & coupons website. Our aim is to share exciting deals with our users so that they can convert them into links and earn a huge profit from it. Along with Mr. Ratan Tata and Kalaari Capital as our guardian angels, we have helped over 300K users gain a profit of more than 5 crores.
About the internship
Selected intern's day-to-day responsibilities include:

1. Collect in-depth and critical insights from existing and potential users by interacting with them over phone calls
2. Help develop a deeper understanding of the existing user base
3. Help understand customer needs, their behavior, and preferences
4. Analyze the result of the research and present the insights
5. Prepare key insights from the customer interactions and queries and share with the relevant internal stakeholder
6. Explore new avenues to improve customer experience
7. Deliver high quality work while meeting deadlines
# of Internships available: 6
Who can apply
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 23rd Mar'20 and 22nd Apr'20
  3. are available for duration of 6 months
  4. have relevant skills and interests
Other requirements
  1. Must be ready to take up new initiatives in the domain as and when required
  2. Must have proficiency and fluency in Hindi and English as a language
  3. Must know or have a keen interest to learn MS Excel and ability to maintain reports
  4. Must have a desire to work in a fast-paced startup environment
Perks
Certificate, Letter of recommendation, Informal dress code, Free snacks & beverages, Job offer.

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