Customer Service Internship

Selected intern's day-to-day responsibilities include:

1. Demonstrate an ability to effectively engage and interact with customers in a variety of different situations
2. Indulge in adaptive learning based on previous experiences and prepare canned responses to tackle future escalations/queries
3. Ensure excellent customer satisfaction and excellent customer service skills
4. Follow predefined support procedures and create new policies as per the requirement
5. Proactively identify any scope of optimization and develop a process to increase efficiency, resolution, & conversion rate and improve customer satisfaction
6. Coordinate with cross-functional teams to resolve any issues

Note : This opportunity is only for females

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