Customer Service Intern

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Customer Service

India Manpower Solutions

Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 12,000 /month
APPLY BY
30 Sep' 20
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Answer calls professionally to provide information about products and services, taking/canceling orders, or obtaining details of complaints
2. Keep records of customer interactions/transactions and record details of inquiries, complaints, comments, as well as the actions that were taken
3. Process orders, forms, and applications
4. Follow up to ensure that appropriate actions were taken on customer requests
5. Refer unresolved customer grievances or special requests to designated departments for further investigation
6. Resolve customer complaints via phone, email, and mail

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 15th Sep'20 and 20th Oct'20

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week

Number of openings

20

About India Manpower Solutions

India Manpower Solutions Rendering (IMS) an ISO 9001:2015 certified recruitment firm. We are an executive search and recruitment company. Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
Activity on Internshala
Hiring since November 2019
21 opportunities posted
54 candidates hired
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