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Customer Service Internship in Mumbai at Bigshare Services Private Limited

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹5000-8000 /Month 13 Mar'19 16 Apr'19
Full time
 
About Bigshare Services Private Limited (http://www.bigshareonline.com/):
Bigshare was incorporated as a "Private Limited Company" with Registrar of Companies, Maharashtra, Mumbai, on February 11, 1994, with the main objective of providing services in the capital market. In the same year, Bigshare got registered with Securities and Exchange Board of India(SEBI) to act as Category I Registrars to Issue and Share Transfer Agents. Since 2003 the Company also started servicing Clients and their shareholders from its Hyderabad & New Delhi branch and in 2016 it started full fledge operations from Ahmedabad also.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Answer customer queries by phone or by mail
2. Maintain customer records in soft copy on a daily basis
3. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem
4. Engage with users through reviews, emails & phone calls
5. Coordinate \with team leader with daily updates and suggestions
# of Internships available: 3
Skill(s) required: MS-Office, English Proficiency (Spoken) (Learn Business Communication) and English Proficiency (Written)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 12th Mar'19 and 16th Apr'19
  3. are available for duration of 6 months
  4. are from Mumbai, Mumbai and neighboring cities
  5. have relevant skills and interests
Perks:
Certificate, Letter of recommendation.

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