Customer Service Intern

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Customer Service

GST Edge

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 12,000-15,000 /month
APPLY BY
22 Nov' 19
Posted 3 weeks ago
Internship with job offer
20 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1) Instantly touching base with leads & potential clients over call and delivering the company introduction
2) Handling inbound calls and updating & managing data in the IVR system & sales funnel
3) Handling lead follow-ups, queries, complaints, etc. in the pre-sales stage & storing these updates in the sales funnel
4) Identifying & categorizing leads based on financial standing, preferences, etc. while updating the system with relevant remarks that would assist on-field sales in the future
5) Ensuring that relevant collateral reaches interested leads at the correct touchpoints and taking manual follow-ups until the lead status is determined
6) Distributing information on new products, offers, and any other value addition to legacy databases following the familiarity principle
7) Making campaign suggestions to marketing based on their first approach analysis
8) Sharing information to on-field sales for anomalies with regards to specific clients
9) Sharing daily calling sheets and storing masters appropriately

Skill(s) required

MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 14th Nov'19 and 14th Dec'19

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 200000 /year

Number of openings

2

About GST Edge

GST Edge is one of the pioneers of tax technology in India. With the advent of GST and e-way bill, we help our clients get their business & tax affairs in order through technology and consultancy.
Activity on Internshala
Hiring since June 2017
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