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Customer Service Internship in Mumbai at LeapForWord

Customer Service

LeapForWord

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
2 Months ₹9000-12000 /Month 17 Aug'19 20 Sep'19
Full time
With job offer
 
About LeapForWord (http://www.leapforword.org):
LeapForWord is a people and purpose focused organization. It is driven by a bunch of passionate people who are inclined to a larger purpose. We are keen to attract and nurture people who will fit it into our space, work together with a clear purpose, yet maintain their individual motivations.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Interact with teachers from rural Maharashtra
2. Give information about English books made by Leapforword
3. Understand the requirement of teachers and suggest required books.
4. Constant interaction with teachers.
5. Build good rapport with teachers to understand their difficulties to deliver these program in the classroom
6. Build a database of teachers who teach in the classroom, district wise.
7. Manage, track and follow up on leads by calling them
8. Meet monthly and quarterly sales goals in accordance with goals
9. Create and update activity reports
10. Consistently make a good first impression when calling leads
11. Update contacts database when necessary
12. Provide information regarding product/service in an engaging manner
13. Answer all customer questions honestly and accurately
14. Take relevant notes on all calls for future use and enter into a database
15. Maintain a friendly, professional tone at all times
16. Function as part of the team with sincere enthusiasm
# of Internships available: 2
Skill(s) required: MS-Excel (Learn MS-Excel) and Marathi Proficiency(Spoken)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 16th Aug'19 and 20th Sep'19
  3. are available for duration of 2 months
  4. are from Mumbai, Mumbai and neighboring cities
  5. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Perks:
Certificate, Letter of recommendation, Job offer (On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum), Flexible work hours, Informal dress code.

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