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Customer Service Internship in Mumbai at Peak Performance Seminars


Start Date Duration Stipend Posted On Apply By
3 Months ₹8500 /Month 12 Mar'19 26 Mar'19
Full time
About Peak Performance Seminars (http://www.arfeenkhan.com):
For almost 20 years, we have helped over 5,00,000 people in over 43 countries create personal & professional transformation. It is Arfeen's mission to provide tools and strategies that everyone needs to transcend beyond their limiting fears and beliefs, accomplish their goals, and realize their true desires.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Attract potential customers by answering product and service questions; suggesting information about other products and services
2. Maintain customer records by updating account information
3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
4. Maintain financial accounts by processing customer adjustments
5. Recommend potential products or services to management by collecting customer information and analyzing customer needs
6. Prepare product or service reports by collecting and analyzing customer information
7. Contribute to team effort by accomplishing related results as needed
8. Provide accurate, valid and complete information by using the right methods/tools
# of Internships available: 5
Skill(s) required: MS-Office, MS-Word and MS-Excel (Learn MS-Excel)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 12th Mar'19 and 11th Apr'19
  3. are available for duration of 3 months
  4. are from Mumbai and neighboring cities
  5. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Certificate, Letter of recommendation.

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