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Customer Service Internship in Mumbai at Scriberr.in

Customer Service



Start Date Duration Stipend Posted On Apply By
6 Months ₹8000 /Month + Incentives 20 Mar'19 27 Mar'19
About Scriberr.in (https://www.scriberr.in/):
Scriberr.in is India's first uniquely designed platform to discover, compare, review, and subscribe to a wide range of subscription boxes under one platform. We are one of the largest platforms for subscriptions.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handle customers' queries over the calls or through e-mails or via chats
2. Work with customers in all stages of the decision cycle right from helping them choose the right product to ensure their feedback post-delivery of the product
3. Answer every customers' query correctly and patiently (B2B and B2C)
4. Maintain customer relationships and ensure their trust in the company
# of Internships available: 1
Skill(s) required: MS-Office, English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written) and Hindi Proficiency (Spoken)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 19th Mar'19 and 18th Apr'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Other requirements:
  1. Should be proficient in English and Hindi
  2. Should have good verbal and written communication skills
  3. Should have time management skills and the ability to work with a team
  4. Should have computer knowledge
  5. Should have basic CRM knowledge
Additional Information:
Stipend structure: This is a performance based internship. In addition to the minimum assured stipend, you will be paid 12000 on every Performance Based that you make or deliver.
Certificate, Letter of recommendation, Job offer, Flexible work hours, Informal dress code, 5 days a week.

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Applications are closed for this internship. Click here to browse more internships.