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Customer Service Internship in Mumbai at Scriberr.in

Customer Service

Scriberr.in

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹8000 /Month + Incentives 20 Mar'19 27 Mar'19
 
About Scriberr.in (https://www.scriberr.in/):
Scriberr.in is India's first uniquely designed platform to discover, compare, review, and subscribe to a wide range of subscription boxes under one platform. We are one of the largest platforms for subscriptions.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handle customers' queries over the calls or through e-mails or via chats
2. Work with customers in all stages of the decision cycle right from helping them choose the right product to ensure their feedback post-delivery of the product
3. Answer every customers' query correctly and patiently (B2B and B2C)
4. Maintain customer relationships and ensure their trust in the company
# of Internships available: 1
Skill(s) required: MS-Office, English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written) and Hindi Proficiency (Spoken)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 19th Mar'19 and 18th Apr'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Other requirements:
  1. Should be proficient in English and Hindi
  2. Should have good verbal and written communication skills
  3. Should have time management skills and the ability to work with a team
  4. Should have computer knowledge
  5. Should have basic CRM knowledge
Additional Information:
Stipend structure: This is a performance based internship. In addition to the minimum assured stipend, you will be paid 12000 on every Performance Based that you make or deliver.
Perks:
Certificate, Letter of recommendation, Job offer, Flexible work hours, Informal dress code, 5 days a week.

Applications are closed for this internship. Click here to browse more internships.