Customer Service Intern

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Customer Service

TraviYO

Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 5,000-7,000 /month
APPLY BY
6 Feb' 22
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Interact with the clients and solve their queries
2. Maintain the records of customer interactions and follow up with the clients
3. Provide feedback of the clients to the concerned departments and authorities so as to improve the services
4. Handle customer interactions. Contacting potential clients via email or phone to establish rapport and set up meetings
5. Maintain constant communication with management, team, and clients to ensure proper operations of the organization
6. Firmly work with respective team members to update the tickets
7. Substantiate to live the website on time with the respective modification
8. Develop, implement, and maintain quality assurance protocols

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-PowerPoint MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Jan'22 and 26th Feb'22

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Informal dress code

Number of openings

4

About TraviYO

TraviYo was established on 15th June 2016. The major mandate of the company is to provide technology solutions to travel agents, a hassle-free automated platform to generate business, manage the operation, and track transactions that would eventually help increase revenue generation. TraviYo is awarded by the start-up India program and funded by SIDBI ventures. As an extension of this product, TraviYo provides a CMS-based dynamic website and mobile app for both Android and iOS platforms.
Activity on Internshala
Hiring since November 2020
47 opportunities posted
3 candidates hired
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