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Customer Service Internship in Pune at VZ Tech Solutions Private Limited

Pune

Start Date Duration Stipend Posted On Apply By
Immediately
3 Months ₹10000-12000 /Month 12 Feb'19 26 Feb'19
Full time
With job offer
 
About VZ Tech Solutions Private Limited (http://www.vztrack.in):
VZ Tech Solutions is a product company focused on building visitor management systems, communication solutions and community platforms for housing societies and commercial complexes. VZTrack is the product.

VZTrack's integrated visitor management system offers everything you need to check-in & check-out visitors, members and contractors for residential & commercial establishments. It serves as a complete community application fulfilling the communities security as well as social needs. It also provides wireless intercom facilities including text, voice and video calling. VZTrack presently has around 150 societies in Pune serving more than 25000 homes.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handle inbound and outbound calls from existing clients
2. Communicate with customers and resolve their concerns and issues with utmost urgency and professionalism
3. Execute best retention practices using your persuasion skills
4. Collaborate with sales management on ideas to implement new tactics in winning customers back
5. Continually seek opportunities to increase customer satisfaction and strengthen client relationships by interacting proactively and effectively at all levels of the organization
6. Research and resolve customer issues to ensure customer satisfaction and retention
7. Inform existing customers about new product features via. emails, SMS, etc.
# of Internships available: 1
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 12th Feb'19 and 14th Mar'19
  3. are available for duration of 3 months
  4. are from Pune and neighboring cities
  5. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Perks:
Certificate, Job offer, Informal dress code, 5 days a week.