Customer Service part time job/internship at Bangalore in Leafy Island
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Customer Service
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
10000 /month
Apply By
27 May' 22
Part time allowed
The hiring for this internship will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Internship
Part time allowed
Internship
About Leafy Island
Leafy Island is an online plant nursery focused on delivering healthy plants and providing personalized plant-care support. We are one of the only kind in the industry to provide extensive digital plant-care support connecting plant parents with plant experts.
Activity on Internshala
Hiring since November 2020
29 opportunities posted
6 candidates hired
About part time job/internship
Selected intern's day-to-day responsibilities include:

1. Manage all incoming customer chats on WhatsApp, Instagram, Facebook
2. Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
3. Relay information on customer issues to the team and vice versa
4. Maintain records of customer interactions, issues, and other items on Google Sheets
5. Ensure revenue delivery via upgrades, cross-sell and upsell on chats and calls
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
Skill(s) required
English Proficiency (Written) MS-Excel
Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 10th May'22 and 14th Jun'22

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
Certificate Letter of recommendation
Number of openings
1