Customer Service Sales Internship

Selected intern's day-to-day responsibilities include:

1. Maintaining a positive, empathetic and professional attitude toward customers at all times and responding promptly to customer inquiries
2. Communicating with customers through various channels
3. Acknowledging and resolving customer complaints
4. Processing orders, forms, applications, and requests
5. Keeping records of customer interactions, transactions, comments and complaints
6. Communicating and coordinating with colleagues as necessary
7. Providing feedback on the efficiency of the customer service process
8. Managing a team of junior customer service representatives
9. Ensuring customer satisfaction and provide professional customer support

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