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Customer Service Support Internship in Delhi at Insurgics Health Solution
Applications are closed for this internship. Click here to browse more internships.
Customer Service Support
Start Date
Starts immediatelyImmediately
3 Months
4000-6000 /month
Apply By
30 Jun' 21
About Insurgics Health Solution
Insurgics Health Solution Private Limited is a startup & promoted as Mom Kid Care. We, at Mom Kid Care, believe that every woman, mom, and their kids deserve the best possible care to make a healthier and happy family life ahead. Mom Kid Care is an exclusive & dedicated online platform, designed by experts for women's health and wellness. Mom Kid Care is revolutionizing women's health by providing them instant access to certified and verified 'health content', allowing them to receive 'second opinions' immediately from gynecologists, IVF specialists, pediatricians, and dieticians along with the opportunity to book online healthcare services at their fingertips namely pre & postnatal classes, lactation or breastfeeding counseling, miscarriage or abortion counseling, nanny services, working women childcare services, special need children care services & speech therapy for children classes.
About the internship
Roles and Responsibilities

1. Managing all the ongoing services/packages served on a daily basis through regular coordination, reminders, session follow-ups, etc.
2. Handling customer management matrix by taking regular feedback, resolving their concerns, improving client satisfaction percentage
3. Managing customer communication formats on daily basis viz. consent form, feedback format, tracking format, etc., and responding to emails, texts, WhatsApp, and phone calls to resolve their queries
4. Working on achieving customer renewal and cross-selling sales targets
5. Working on data management and analysis at regular intervals
Skill(s) required
MS-Office English Proficiency (Spoken) English Proficiency (Written)
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 16th Jun'21 and 21st Jul'21

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Certificate Letter of recommendation
Number of openings

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